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FieldBased
What it is
FieldBased is an all-in-one field operations platform for leads, quoting, scheduling, dispatch, invoicing, and payments. It serves field-service businesses such as tree and snow companies, A/V and installation teams, cleaners, landscapers, and home-service providers. An AI assistant can book jobs, draft estimates and invoices, retrieve customer information, log receipts from photos, and set reminders by voice or text. An AI receptionist can text inbound leads, answer questions, quote prices, and book jobs through a business text line or Facebook Messenger. Website forms, Facebook lead ads, phone calls, and live web chat feed into a shared inbox. The platform works on Android, iOS, and the web, with route planning, crew scheduling, service logs, billing, property management, and a client portal. Starter costs $29 a month; Pro costs $79 a month; Premium costs $169 a month. Enterprise pricing is custom. Card payments settle into the customer’s Stripe account, with a 1% platform fee plus standard Stripe fees.
For and against
For
- Covers leads through payment collection
- AI assistant handles estimates and reminders
- AI receptionist responds across text channels
- Runs on Android, iOS, and web
- Includes route and crew scheduling
Against
- Starter limits usage to one user
- Plans add a 1% card fee
- Enterprise pricing is custom
- No free plan; 14-day trial only
The verdict
FieldBased combines field operations, customer communication, automation, and payments in one platform. Its tiered plans support different user and messaging volumes, while card transactions add the listed platform fee.
Who it suits
FieldBased suits service businesses coordinating field crews, customer leads, estimates, scheduling, billing, and payments across mobile and web devices.
Plans and prices
Starter
1 user · 1,000 emails/mo · 1% card fee
Read 30 Sep 2026 · fieldbased.app
Pro
Up to 10 users · 5,000 emails + 500 texts/mo · 1% card fee
Read 30 Sep 2026 · fieldbased.app
Premium
Unlimited users · 15,000 emails + 2,000 texts/mo · 1% card fee
Read 30 Sep 2026 · fieldbased.app
Enterprise
Unlimited users · Custom usage limits · Multiple locations · Custom integrations
Read 30 Sep 2026 · fieldbased.app
On the record
- AI assistant
- Its AI assistant can book jobs, draft estimates and invoices, retrieve customer information, log receipts from photos and set reminders by voice or text.fieldbased.app · read 30 Sep 2026
- AI receptionist
- The AI receptionist can text inbound leads, answer questions, quote prices and book jobs, and can answer a business text line and Facebook Messenger.fieldbased.app · read 30 Sep 2026
- Branding
- Businesses can apply their own name, logo and colors so estimates, invoices, emails and the customer hub carry their branding.fieldbased.app · read 30 Sep 2026
- Core product
- FieldBased is an all-in-one field operations platform covering leads, quoting, scheduling, dispatch, invoicing and payments.fieldbased.app · read 30 Sep 2026
- Data ownership
- Businesses can export or delete their data, and FieldBased says it never sells the business's data or customers' data.fieldbased.app · read 30 Sep 2026
- Integrations
- The privacy policy lists Stripe, Facebook/Meta, Wix, Google, Google Maps Platform, OpenStreetMap, Open-Meteo and Sentry among connected services or providers.fieldbased.app · read 30 Sep 2026
- Lead channels
- Website forms, Facebook lead ads, phone calls and live web chat feed into a shared inbox.fieldbased.app · read 30 Sep 2026
- Notable limits
- Starter includes one user and 1,000 emails per month, while Pro includes up to 10 users and 500 texts per month.fieldbased.app · read 30 Sep 2026
- Payments
- Card payments settle into the customer's own Stripe account, with FieldBased adding a 1% platform fee plus standard Stripe fees.fieldbased.app · read 30 Sep 2026
- Security
- FieldBased says data is encrypted in transit and each business's data is logically isolated from other businesses.fieldbased.app · read 30 Sep 2026
- Support
- The contact page says a real person usually replies the same business day, and customers can use an in-app Help Center.fieldbased.app · read 30 Sep 2026
- Target customers
- The platform is designed for field-service businesses including tree and snow, A/V and installs, cleaning, landscaping and home services.fieldbased.app · read 30 Sep 2026
