On the recordRead 4 Oct 202616 facts
Feefo
Feefo · Petersfield, Hampshire, UK · founded 2006
Plans and prices
Essentials
£149a month
200 email requests · 50 WhatsApp requests · 50 SMS requests · Product and service reviews
Read 4 Oct 2026 · business.feefo.com
Enhanced
£299a month
500 email requests · 100 WhatsApp requests · 100 SMS requests · NPS
Read 4 Oct 2026 · business.feefo.com
Plus
Priced on request
Bespoke features · Raw data API exports · SSO · 600+ enterprise integrations
Read 4 Oct 2026 · business.feefo.com
On the record
- APIs
- The pricing page describes APIs for uploading sale information and retrieving review content, plus webhooks for feedback updates.business.feefo.com · read 4 Oct 2026
- Audience
- Feefo says its packages are designed for businesses of different sizes and names retail, travel, automotive, and finance among the sectors it serves.business.feefo.com · read 4 Oct 2026
- Authentication
- Multi-factor authentication is listed as a security feature, and SSO is supported as a Plus package feature.business.feefo.com · read 4 Oct 2026
- Campaign tools
- The platform supports scheduled requests, reminders, public or private campaigns, and custom questions.business.feefo.com · read 4 Oct 2026
- Collection channels
- Review requests can be collected through email, in-mail, SMS, and WhatsApp.business.feefo.com · read 4 Oct 2026
- Integrations
- Feefo lists more than 600 integrations, including HubSpot, Klaviyo, Salesforce, Shopify, and WooCommerce.business.feefo.com · read 4 Oct 2026
- Integration setup
- Feefo describes its Integration Hub as a no-code tool with one-click templates and a visual flow builder.business.feefo.com · read 4 Oct 2026
- Limits
- Essentials includes three user seats and Enhanced includes five; Plus includes unlimited seats.business.feefo.com · read 4 Oct 2026
- Product
- Feefo collects and displays verified product and service reviews for businesses.business.feefo.com · read 4 Oct 2026
- Review management
- Users can manage and respond to reviews from Feefo Hub, and genuine negative reviews cannot be deleted.business.feefo.com · read 4 Oct 2026
- Security
- Feefo says it received ISO 27001 certification in 2022.business.feefo.com · read 4 Oct 2026
- Support
- The pricing page lists 24/7 AI live chat, knowledge base, video walkthroughs, and UK/US business-hours phone, live chat, and email support.business.feefo.com · read 4 Oct 2026
- Verified collection
- Feefo says it invites reviews only from customers with a confirmed transaction.business.feefo.com · read 4 Oct 2026
