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Ericsson Billing
Stockholm, Sweden
What it is
Ericsson Billing is a convergent, end-to-end billing system for communications providers serving mobile, fixed-line, broadband, TV, digital, and OTT services. It brings prepaid and postpaid offerings into one contract and manages customers and partners through a shared database. A convergent rating engine processes voice, data, content, and other event-based usage online or in batches. Billing supports batch and on-demand runs, split billing, configurable taxation, multi-tenancy, multiple currencies, promotions, and rounding rules. Ericsson describes support for traditional telecom services, digital services, 5G, IoT, TAP/RAP, and IMS specifications. The architecture is open and componentized, with configurable functions and modular upgrades. TM Forum Open APIs, REST-based convenience APIs, and an SDK support integration and custom adaptations. Deployment can use public or private cloud with horizontal auto-scaling. Ericsson also describes invoice-quality AI/ML use cases and a GUI chatbot for invoice questions. Security descriptions include encryption, authentication, monitoring, GDPR and Sarbanes–Oxley compliance, resilient operation, and geo-redundant systems. Pricing is on request.
For and against
For
- Handles prepaid and postpaid services together
- Supports online and batch usage rating
- Offers split billing for corporate and private invoices
- Deploys on public or private cloud
- Provides TM Forum and REST interfaces
Against
- Pricing is available only on request
- Designed for communications service providers
- Implementation uses configurable, modular components
The verdict
Ericsson Billing covers billing, rating, customer management, integrations, and cloud deployment for communications services. Prospective customers must request pricing or a sales demo.
Who it suits
It is intended for communications providers, from growing operators to mature businesses with complex IT environments and large subscriber bases. It suits teams needing convergent billing, rating, customer administration, and API integration.
On the record
- AI capabilities
- Ericsson describes AI/ML use cases for improving invoice quality and chatbot integration in its GUIs for invoice questions and actions such as comparing invoice amounts.ericsson.com · read 9 Oct 2026
- API integration details
- The Charging and Billing Evolved overview says its API layer provides TM Forum Open APIs and REST-based convenience APIs, with an SDK for custom adaptations.ericsson.com · read 9 Oct 2026
- Architecture
- Ericsson describes the product as open and componentized, with configurable functionality and stepwise modular upgrades.ericsson.com · read 9 Oct 2026
- Billing and finance
- Its billing features include configurable taxation, multi-tenancy, multi-currency support, promotion management, rounding algorithms, batch and on-demand billing, and split billing.ericsson.com · read 9 Oct 2026
- Billing features
- Billing features include configurable taxation, multi-tenancy, multi-currency support, promotion management, configurable rounding algorithms and open interfaces.ericsson.com · read 9 Oct 2026
- Billing modes
- It supports batch and on-demand billing for customer and partner documents, plus split billing that can separate corporate and private invoices.ericsson.com · read 9 Oct 2026
- Cloud deployment
- Ericsson says Billing can be deployed on public or private cloud and provides horizontal auto-scaling features.ericsson.com · read 9 Oct 2026
- Company background
- Ericsson lists its founding year as 1876 and its global headquarters as Stockholm, Sweden.ericsson.com · read 9 Oct 2026
- Customer and partner management
- It supports convergent prepaid and postpaid services in one contract and manages customer and partner administration using a common database.ericsson.com · read 9 Oct 2026
- Customer management
- It supports convergent prepaid and postpaid services in one contract and manages customers and partners through a common database and shared functionality.ericsson.com · read 9 Oct 2026
- Integration
- Ericsson says industry-standard Open APIs support integration with front-end channels; it also describes the product as using TMF-compliant open interfaces.ericsson.com · read 9 Oct 2026
- Integrations
- Ericsson Billing uses industry-standard Open APIs to integrate with front-end channels; Ericsson says its monetization APIs comply with 3GPP and TM Forum standards.ericsson.com · read 9 Oct 2026
- Invoice AI features
- Ericsson describes an AI/ML use case for improving invoice quality and a GUI chatbot use case that can explain invoice differences.ericsson.com · read 9 Oct 2026
- Maker
- Ericsson lists its founding year as 1876 and its global headquarters as Stockholm, Sweden.ericsson.com · read 9 Oct 2026
- Pricing
- The opened Ericsson Billing pages provide no prices or purchasable plans and direct prospective customers to request a sales demo.ericsson.com · read 9 Oct 2026
- Product purpose
- Ericsson Billing is a convergent, end-to-end billing system for communications providers including mobile, fixed-line, broadband, TV, digital and OTT providers.ericsson.com · read 9 Oct 2026
- Rating
- Its convergent rating engine rates voice, data, content and other event-based usage in online or batch processing modes.ericsson.com · read 9 Oct 2026
- Security and compliance
- Ericsson's Charging and Billing Evolved overview states that it uses encryption, authentication and monitoring, and lists GDPR and Sarbanes–Oxley Act compliance.ericsson.com · read 9 Oct 2026
