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EliseAI AI-Guided Tours
New York City, New York, United States
What it is
EliseAI AI-Guided Tours is a web-based self-guided touring service for property management and leasing teams, including operators of apartments and single-family rentals. It lets prospects arrange visits through listing services or EliseAI’s chat, text, email, or voice channels, then tour at any time, including nights, weekends, and holidays. Access is provided through temporary one-time codes for smart locks or lockboxes; ID verification may be required. During a visit, an AI assistant can answer questions by text or phone, share unit and property information, and help with navigation. With Engrain maps, prospects can view their location, available units, amenities, photos, and property details. Afterward, the assistant can request feedback, send application links and reminders, and respond to further questions. The service syncs lead, unit, and availability information with CRM and property management systems. Its dashboard reports on scheduled tours, attendance, conversion, ID verification, and staffed versus unstaffed hours. Prospects use messaging and a phone browser, without downloading an app. Pricing is available on request.
For and against
For
- Tours can be scheduled through multiple communication channels.
- Prospects can tour nights, weekends, and holidays.
- AI assistant answers questions and guides navigation.
- CRM and PMS sync keeps lead and availability data consistent.
- Dashboard tracks attendance, conversion, and verification rates.
Against
- Pricing is available only on request.
- ID verification may be required before access.
- Prospects need compatible smart locks or lockboxes for access codes.
The verdict
AI-Guided Tours combines self-scheduling, temporary access, in-tour assistance, and post-tour follow-up. Operators should ask EliseAI about pricing and confirm compatibility with their access hardware.
Who it suits
It suits property management and leasing teams that want prospects to schedule and take self-guided tours. It may fit operators of apartments and single-family rentals.
On the record
- Access
- EliseAI issues temporary one-time access codes through smart locks or lockboxes, and ID verification may be required beforehand.eliseai.com · read 3 Oct 2026
- Access and verification
- EliseAI can request ID verification and issue temporary one-time access codes through smart locks or lockboxes.eliseai.com · read 3 Oct 2026
- AI guidance
- The assistant answers questions, presents property and unit details, and helps prospects navigate by text or phone.eliseai.com · read 3 Oct 2026
- Audience
- The product is presented for modern property management and leasing operations.eliseai.com · read 3 Oct 2026
- Availability
- Prospects can tour at any time, including nights, weekends, and holidays.eliseai.com · read 3 Oct 2026
- Company
- EliseAI’s about page lists its address as 401 Fifth Avenue, New York, NY 10016.eliseai.com · read 3 Oct 2026
- CRM and PMS
- AIGT pulls data from and syncs with CRM and PMS systems to keep unit status, availability, and lead data consistent.eliseai.com · read 3 Oct 2026
- Follow-up
- After a tour, the AI can send feedback requests, application links, and reminders, and answer further questions.eliseai.com · read 3 Oct 2026
- Integrations
- EliseAI lists Engrain, Brivo, Butterfly MX, DOOR, Igloohome, Peek, Realync, Seam, and Tour24 as touring partners.eliseai.com · read 3 Oct 2026
- Intended customers
- AIGT is presented for property management and leasing teams, including operators of apartments and single-family rentals.eliseai.com · read 3 Oct 2026
- Mapping
- The Engrain integration provides interactive maps with prospect location, available units, photos, and property details.eliseai.com · read 3 Oct 2026
- Maps
- The Engrain integration provides real-time interactive property maps with the prospect’s location, available units, amenities, photos, and details.eliseai.com · read 3 Oct 2026
- Metrics
- The dashboard tracks scheduled tours, attendance, conversion, ID verification rate, and staffed versus unstaffed hours.eliseai.com · read 3 Oct 2026
- No app download
- The maker says prospects do not need to download an app; the service uses messaging and the phone browser.eliseai.com · read 3 Oct 2026
- Product
- AI-Guided Tours is EliseAI’s self-guided touring solution, combining existing property hardware with a virtual assistant that guides and interacts with prospects.eliseai.com · read 3 Oct 2026
- Reporting
- The dashboard tracks scheduled tours, attendance, conversion, ID verification rate, and staffed versus unstaffed hours.eliseai.com · read 3 Oct 2026
- Scheduling
- Prospects can book tours through ILS listings or EliseAI’s chat, SMS, email, or voice channels.eliseai.com · read 3 Oct 2026
- Security detail
- The product page describes one-time access codes and possible ID verification, but its security FAQ response describes dashboard metrics rather than security controls.eliseai.com · read 3 Oct 2026
