On the recordRead 13 Oct 202630 facts
eKomi
eKomi · Berlin, Germany · founded 2008
On the record
- Analytics
- Customers can track performance using real-time statistics in the customer area.ekomi.co.uk · read 12 Oct 2026
- Audience
- eKomi describes its solution as serving online businesses and says more than 14,000 companies use it.ekomi.co.uk · read 12 Oct 2026
- Channels
- eKomi Flex supports feedback collection through email, SMS, and phone.ekomi.co.uk · read 12 Oct 2026
- Company and headquarters
- eKomi says it was founded in summer 2008 and is headquartered in Berlin, Germany and Los Angeles, California.ekomi.co.uk · read 13 Oct 2026
- Customer dialogue
- The service supports private dialogue between a company and a reviewer about a review.ekomi.co.uk · read 13 Oct 2026
- Data protection
- eKomi Holding GmbH identifies itself as responsible for personal data processing unless acting as a processor for the service.ekomi.co.uk · read 12 Oct 2026
- Dispute handling
- The site describes private customer dialogue as a way for businesses to address review disputes.ekomi.co.uk · read 12 Oct 2026
- Flexible feedback channels
- eKomi Flex supports multiple touchpoints including email, SMS, and phone, plus reporting and workflow rules.ekomi.co.uk · read 13 Oct 2026
- eKomi says its reviews can be integrated into Google product listings, Shopping, and AdWords seller ratings.ekomi.co.uk · read 12 Oct 2026
- Google integration
- The site says eKomi reviews can integrate with Google product listings and refers to Google AdWords and Google Shopping ratings.ekomi.co.uk · read 13 Oct 2026
- Integration options
- eKomi says its platform can be implemented with customised or standard e-commerce, e-marketing, and CRM solutions.ekomi.co.uk · read 13 Oct 2026
- Integrations
- The platform is described as compatible with customised or standard e-commerce, e-marketing, and CRM solutions.ekomi.co.uk · read 12 Oct 2026
- Languages
- eKomi says it supports more than 26 languages.ekomi.co.uk · read 13 Oct 2026
- Notable limit
- The eKomi KV platform is described as a seller-ratings-only solution for the Dutch market.ekomi.co.uk · read 13 Oct 2026
- Plans
- The login page describes eKomi Standard for seller ratings and product reviews, eKomi Flex for configurable feedback workflows and multiple channels, and eKomi KV for seller ratings in the Dutch market.ekomi.co.uk · read 12 Oct 2026
- Pricing
- The UK homepage invites businesses to request a price; it does not state a listed price.ekomi.co.uk · read 12 Oct 2026
- Product
- eKomi provides a fully managed SaaS service for gathering customer and product reviews.ekomi.co.uk · read 13 Oct 2026
- Product reviews
- Product reviews can be displayed directly on product pages.ekomi.co.uk · read 13 Oct 2026
