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Dolooma Job Management System
Seaside, Oregon, United States
What it is
Dolooma Job Management System handles dispatches, live job status tracking, and third-party roadside assistance requests for towing and roadside operations. Jobs can be assigned according to driver location, availability, and expertise. Its driver app provides notifications, GPS directions, status updates, expense logging, incident reporting with photo uploads, and chat. Checklists and stored videos, images, and documents support job validation, audits, and claims. Dolooma aggregates job data for performance and revenue reports and payroll calculations across hourly, salaried, and job-based pay structures. Listed integrations include Paychex, ADP, QuickBooks, Square, Stripe, Salesforce, HubSpot, Zoho, Samsara, GeoTab, Twilio, Microsoft 365, Google Workspace, and UPS, among others. It supports REST API access, webhooks, MCP, and imports from CSV, Excel, XML, or JSON. The company says data is protected in transit and at rest with 256-bit encryption, and lists compliance with GDPR, CCPA, CPRA, VCDPA, CPI, and NYPA. Its SLA promises 99.9% availability except for scheduled maintenance and circumstances beyond Dolooma’s control. The system is available on Android, iOS, web, and API. Pricing is customized on request. Dolooma is based in Seaside, Oregon.
For and against
For
- Assigns jobs by driver location, availability, and expertise
- Driver app includes directions and status updates
- Stores job evidence for audits and claims
- Supports payroll and accounting integrations
Against
- Pricing is customized and available on request
- 99.9% availability excludes scheduled maintenance
- Support resolution is best-effort within 24–48 hours
The verdict
Dolooma combines roadside dispatch and field updates with reporting, payroll calculations, and job validation. Businesses should review the custom pricing and the SLA exclusions and support terms.
Who it suits
Dolooma is intended for towing and roadside assistance businesses, from small operations to large multi-location fleets. It may suit teams that need dispatch, driver updates, payroll calculations, and job evidence management.
Plans and prices
Custom pricing
Pricing is customized to requirements; request a demo
Read 9 Oct 2026 · dolooma.com
On the record
- API
- Dolooma describes REST API access, webhooks, MCP support and imports from CSV, Excel, XML or JSON.dolooma.com · read 9 Oct 2026
- Audience
- Dolooma describes the system as built for towing and roadside operations, including small businesses and large multi-location fleets.dolooma.com · read 9 Oct 2026
- Availability
- The SLA promises 99.9% software availability, excluding scheduled maintenance and circumstances beyond Dolooma’s control.dolooma.com · read 9 Oct 2026
- Company location
- Dolooma lists Seaside, Oregon 97138 as its location.dolooma.com · read 9 Oct 2026
- Integrations
- The integrations page lists Paychex, ADP, QuickBooks, Square, Stripe, Salesforce, HubSpot, Zoho, Samsara, GeoTab, Twilio, Microsoft 365, Google Workspace and UPS, among others.dolooma.com · read 9 Oct 2026
- Job management
- The Job Management System handles dispatches, live job status tracking and third-party requests for roadside assistance businesses.dolooma.com · read 9 Oct 2026
- Mobile app
- The driver app provides job notifications, GPS directions, job status updates, expense logging, incident reporting with photo uploads and chat.dolooma.com · read 9 Oct 2026
- Payroll and reporting
- Dolooma says it aggregates job data for performance and revenue reports and payroll calculations across hourly, salaried and job-based pay structures.dolooma.com · read 9 Oct 2026
- Scheduling
- It can assign jobs based on driver location, availability and expertise.dolooma.com · read 9 Oct 2026
- Security
- The FAQ says data at rest and in transit is protected with 256-bit encryption and lists GDPR, CCPA, CPRA, VCDPA, CPI and NYPA compliance.dolooma.com · read 9 Oct 2026
- SSO
- Dolooma says its system supports Single Sign-On with identity management.dolooma.com · read 9 Oct 2026
- Support
- The SLA lists support hours as 5 AM–7 PM Monday through Sunday Pacific time, initial response within one hour and best-effort resolution within 24–48 hours.dolooma.com · read 9 Oct 2026
- Validation
- Job validation includes checklists and storage of job evidence such as videos, images and documents for audits and claims.dolooma.com · read 9 Oct 2026
