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Disputed.ai
Portland, Oregon
What it is
Disputed.ai is a chargeback intelligence platform for medium to large-scale enterprise fraud teams. It helps identify which disputes to fight, explain losses on winnable disputes, and analyze upstream product or policy changes that could prevent chargebacks. The platform surfaces organized abuse patterns across disputes, identities, and payment cards. Its case tools include a queue sorted by deadline and model confidence, evidence packages drafted before opening a case, and a root-cause panel. Users can view each decision with its case and override it. Deployment options include a headless API with MCP access, self-managed tooling, or a fully managed service. Payment-processor integrations synchronize disputes, evidence, and outcomes; listed connections include Stripe, Adyen, PayPal, Braintree, and Chase. Disputed states SOC 2 Type II certification, GDPR readiness, TLS 1.3 in transit, AES-256 at rest, quarterly key rotation, granular permissions, and SSO through SAML 2.0 or OIDC. Pricing is on request.
For and against
For
- Dispute queue sorted by deadlines and confidence
- Evidence packages prepared before case opening
- Users can override decisions
- API, MCP, self-managed, and managed options
- Listed processor integrations include five providers
Against
- Pricing requires a proposal
- Focuses on medium to large enterprises
- Processor integration details may require confirmation
- Paid platform has no public price
The verdict
Disputed.ai combines dispute prioritization, evidence preparation, abuse detection, and configurable deployment. Buyers should request pricing and verify processor fit for their operation.
Who it suits
Disputed.ai is designed for large merchants, marketplaces, SaaS platforms, and enterprise fraud teams. It suits organizations needing dispute analysis, representment, evidence workflows, and processor connections.
Plans and prices
Enterprise
For medium to large-scale enterprise fraud teams
Read 9 Oct 2026 · disputed.ai
On the record
- Abuse detection
- The platform surfaces patterns of organized abuse across disputes, identities, and payment cards.disputed.ai · read 9 Oct 2026
- Access controls
- Disputed describes granular role-based permissions and SSO via SAML 2.0 or OIDC, including Okta, Azure AD, and Google Workspace.disputed.ai · read 9 Oct 2026
- Case tools
- The product page describes a dispute queue sorted by deadline and model confidence, evidence packages drafted before a case is opened, and a root-cause panel.disputed.ai · read 9 Oct 2026
- Deployment
- Disputed offers headless API and MCP access, self-managed tooling, and a fully managed service.disputed.ai · read 9 Oct 2026
- Dispute analysis
- The platform helps teams identify which disputes to fight and why they are losing disputes they should be winning.disputed.ai · read 9 Oct 2026
- Encryption
- The site says data is encrypted in transit with TLS 1.3 and at rest with AES-256, with keys rotated quarterly.disputed.ai · read 9 Oct 2026
- Integrations
- Disputed describes integrations with payment processors that synchronize disputes, evidence, and outcomes, but does not name specific processors on the page.disputed.ai · read 9 Oct 2026
- Intended customers
- The company says its platform is designed for large merchants, marketplaces, and SaaS platforms.disputed.ai · read 9 Oct 2026
- Prevention
- Disputed analyzes upstream product and policy changes that could prevent chargebacks.disputed.ai · read 9 Oct 2026
- Purpose
- Disputed is a chargeback intelligence platform for medium to large-scale enterprise fraud teams.disputed.ai · read 9 Oct 2026
- Security
- The site states that Disputed is SOC 2 Type II certified and GDPR-ready.disputed.ai · read 9 Oct 2026
- Service level
- The site states a contractual 99.9% uptime SLA and 24/7 on-call engineering coverage.disputed.ai · read 9 Oct 2026
- Support
- Disputed says it responds to contact inquiries within one business day.disputed.ai · read 9 Oct 2026
- Transparency
- Disputed says users can see each decision alongside its case and override it.disputed.ai · read 9 Oct 2026
