On the recordRead 15 Oct 202647 facts
Dines
Plans and prices
The Dines plan
Priced on request
Unlimited tables and QR codes · digital menu with photos and dietary tags · 3-lane KDS · waiter dashboard and ready notifications
Read 15 Oct 2026 · getdines.com
On the record
- Analytics
- Reports cover sales, KPIs, waiter and dish performance, expenses, cash drawer records and CSV or Excel exports.getdines.com · read 15 Oct 2026
- App praise
- App Store testimonials describe the ordering system as intuitive, easy to set up and helpful in reducing staff workload.apps.apple.com · read 15 Oct 2026
- App system requirement
- The consumer iOS app requires iOS 15 or later and is 22.4 MB.apps.apple.com · read 15 Oct 2026
- Browser access
- The product runs in a browser on phones, tablets and laptops, and guests do not need an app.getdines.com · read 15 Oct 2026
- Commission model
- Dines says direct QR orders carry no marketplace commission and restaurants keep the full bill.getdines.com · read 15 Oct 2026
- Data providers
- The privacy policy names Railway, MongoDB Atlas on AWS, Cloudflare R2, Meta WhatsApp, Zavu SMS, Resend, browser push and OpenAI voice ordering as service providers or subprocessors.getdines.com · read 15 Oct 2026
- Demo and support
- Dines offers a demo with a specialist who will walk through the platform within one business day, according to its contact page.getdines.com · read 3 Oct 2026
- Digital menu
- Menus support photos, categories, variants, add-ons, dietary tags, stock status and CSV or Excel import.getdines.com · read 15 Oct 2026
- Documentation
- The Dines Knowledge Base includes articles for offline mode, roles, stock, KDS mode, table planning and device settings.support.dines.co.uk · read 15 Oct 2026
- Integrations
- The official pricing page names UPI and Razorpay as payment integrations.getdines.com · read 15 Oct 2026
- Intended users
- The platform is built for restaurants and supports owner, manager, kitchen and waiter roles.getdines.com · read 3 Oct 2026
- Internet connection
- Dines says the KDS is cloud-connected and reconnects automatically when internet access returns, with no tickets lost.getdines.com · read 3 Oct 2026
- KDS limitations
- Per-station routing for multiple kitchen stations and a batch-recall workflow are listed as roadmap items.getdines.com · read 15 Oct 2026
- Kitchen display
- The KDS uses Incoming, Preparing and Ready lanes, ticket timers, same-dish batching and waiter routing.getdines.com · read 15 Oct 2026
- Kitchen hardware
- The KDS works in a browser on tablets, phones or a wall-mounted TV with a mini PC.getdines.com · read 15 Oct 2026
- KOT printing
- Orders automatically print kitchen order tickets through the Dines Print Agent.getdines.com · read 15 Oct 2026
- Limit: app privacy complaint
- An App Store reviewer complained that an update requested phone location, camera and other access and required pairing with a card device.apps.apple.com · read 15 Oct 2026
- Limit: speed and price
- G2 reviewers complain that the software can feel slow and that pricing is high, with requests for a cheaper tier.g2.com · read 15 Oct 2026
