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Custom Donations
What it is
Custom Donations provides branded web donation forms that organizations embed on their own sites. Forms can handle recurring gifts, memberships, event tickets, and automated receipts, using toggle and drag-and-drop controls with conditional questions or sections. Suggested amounts can reflect a donor’s giving history or potential. Receipts can use an organization’s branding, email address, and domain, while recurring donors can upgrade without canceling or re-entering payment details. Memberships support monthly, quarterly, or annual billing, configurable tiers, custom fields, and cancellation from a receipt. Event checkout supports multiple tickets and protects inventory against duplicate sales. Payment methods include cards, ACH, Apple Pay, Google Pay, Cash App, PayPal, Venmo, cryptocurrency, and donor-advised funds, with payments from 135+ countries and real-time currency conversion. Integrations include Stripe, PayPal, Chariot, several CRMs, and Blackbaud products. Basic plans have no fixed fee but charge 2% or 3.5%; Pro plans list $4,800 and $12,500 annually.
For and against
For
- Embeddable branded donation forms
- Conditional form sections supported
- Recurring gifts can be upgraded
- Multiple payment methods and currencies
- CRM and Blackbaud integrations
Against
- No free plan
- Basic plans charge platform fees
- Pro plans start at $4,800 annually
- Privacy policy says no malware scanning
The verdict
Custom Donations combines donation, membership, ticket, payment, receipt, and integration tools in a web service. Its fee structure ranges from percentage-based Basic plans to annual Pro fees, so organizations should match billing to their fundraising model.
Who it suits
It suits nonprofits, churches, schools, higher-education organizations, NIL collectives, and membership organizations needing branded online forms. Teams wanting memberships, ticketing, recurring gifts, CRM connections, or broad payment coverage may find the feature set relevant.
Plans and prices
Basic — Fixed
Unlimited forms · Unlimited transactions · Unlimited directed giving allocations · No contract or annual fee
Read 11 Oct 2026 · customdonations.com
Basic — Risk-Free
Unlimited forms · Unlimited transactions · Unlimited directed giving allocations · No contract or annual fee
Read 11 Oct 2026 · customdonations.com
Pro — Starter
For nonprofits bringing in more than $300,000 in annual online donations · Unlimited forms · Unlimited transactions · DN8.es custom URL shortener
Read 11 Oct 2026 · customdonations.com
Pro — Advanced
For larger nonprofits with affiliate organizations · Unlimited forms · Unlimited transactions · DN8.es custom URL shortener
Read 11 Oct 2026 · customdonations.com
On the record
- Audience
- The homepage identifies nonprofits, churches, higher education, K-12 schools, NIL collectives, and membership organizations as audiences it serves.customdonations.com · read 11 Oct 2026
- Blackbaud
- The homepage says gifts can reach the right donor and fund in Raiser's Edge NXT without manual entry and that Blackbaud CRM is also supported.customdonations.com · read 11 Oct 2026
- Event tickets
- The homepage says event forms support multiple ticket purchases and protect inventory at checkout so a ticket cannot be sold twice.customdonations.com · read 11 Oct 2026
- Form builder
- Its homepage says teams can build forms with a toggle and drag-and-drop interface and show conditional questions or sections based on earlier answers.customdonations.com · read 11 Oct 2026
- Integrations
- The integrations page lists Stripe, PayPal, Chariot for donor-advised funds, and CRM integrations including Salesforce, HubSpot, Bloomerang, DonorPerfect, NationBuilder, and Planning Center.customdonations.com · read 11 Oct 2026
- Maker
- The about page identifies Michael Smith as founder and CEO and says the team has more than two decades of nonprofit-sector experience.customdonations.com · read 11 Oct 2026
- Memberships
- Membership forms can offer monthly, quarterly, or annual billing, configurable tiers, custom member fields, and supporter cancellation from the receipt.customdonations.com · read 11 Oct 2026
- Payment methods
- The features page lists cards, ACH, Apple Pay, Google Pay, Cash App, PayPal, Venmo, cryptocurrency, and donor-advised funds, and says it accepts payments from 135+ countries with real-time currency conversion.customdonations.com · read 11 Oct 2026
- Personalized giving
- The features page says suggested donation amounts can be personalized using a donor’s giving history or giving potential.customdonations.com · read 11 Oct 2026
- Privacy limitation
- The privacy policy says the site does not use malware scanning and was last edited on 2020-03-03.customdonations.com · read 11 Oct 2026
- Product
- Custom Donations provides branded donation forms embedded on an organization’s website, supporting recurring gifts, memberships, event tickets, and automated receipting.customdonations.com · read 11 Oct 2026
- Receipts and data
- The features page says organizations can customize branded receipts, including sending them from their own email address and domain.customdonations.com · read 11 Oct 2026
- Recurring gifts
- The features page says donors can upgrade recurring gifts without canceling the existing gift or re-entering payment information.customdonations.com · read 11 Oct 2026
- Security
- The privacy policy says sensitive information is encrypted using SSL, personally identifiable information is encrypted before storage, and payment transactions are handled by a gateway provider rather than stored or processed on its servers.customdonations.com · read 11 Oct 2026
- Support
- The contact page lists phone support at (864) 707-0099 and [email protected].customdonations.com · read 11 Oct 2026
