Donorbox

Donorbox provides fundraising tools for nonprofit organizations, including customizable donation forms that can be embedded on an organization’s website. Listed formats include donation pages, recurring donations, peer-to-peer fundraising, crowdfunding, memberships, events and text-to-give. QuickDonate lets donors save payment information for another donation. Donorbox says checkout supports 52+ currencies and 15 languages. Its pricing comparison describes donor CRM features such as segmentation and giving insights. Listed integrations include Salesforce, Blackbaud, HubSpot, Mailchimp, QuickBooks, WordPress, Stripe and PayPal; API access is listed on Pro. Payment options through Stripe and PayPal include Apple Pay, Google Pay, Amazon Pay, Venmo, ACH, SEPA, iDEAL, Bancontact, BACS and PADs. Donorbox says it is PCI DSS Level 1 compliant and holds SOC 2 Type I and Type II certifications; it also says card and bank data are tokenized and credit card information is not stored on its servers. Standard is free, with platform fees of 2.95%–3.95% and payment processing fees applying. Pro costs $150 a month, with platform fees of 1.75%–2% and payment processing fees applying.

Donorbox covers several fundraising formats and includes donor CRM features in its pricing comparison. Standard is free, but platform and payment processing fees apply.

It suits nonprofits that need donation forms and options for recurring, event, peer-to-peer or other fundraising. Organizations should account for platform and separate payment processing fees.

Overview

Donorbox is fundraising software for nonprofits that need donation collection alongside campaign and donor-management tools. It is best suited to organizations running more than one kind of appeal and willing to account for platform fees as well as payment processing. Standard costs nothing per month, but its percentage fees make “free” a qualified starting point.

Organizations can customize donation forms and embed them on their own websites, or use donation pages. Donorbox says it has supported nonprofits since 2014 and is based in Alexandria, Virginia; its CEO and founder is Charles Z.

Key features

Fundraising and donor management

The platform spans recurring gifts, peer-to-peer fundraising, crowdfunding, memberships, events and text-to-give as well as donation forms and pages. That range is useful for teams coordinating different fundraising formats in one service; organizations that need only a simple donation checkout may not benefit from the breadth. QuickDonate lets donors save payment information and contribute again, a practical convenience for repeat giving.

Donorbox says its checkout supports 52+ currencies and 15 languages. Its donor CRM features include segmentation and giving insights, giving teams tools to organize supporters and understand their contributions. Listed integrations include Salesforce, Blackbaud, HubSpot, Mailchimp, QuickBooks, WordPress, Stripe and PayPal. API connections can link an account to other applications, while Pro includes Zapier and API access.

Payments and security

Payment methods offered through Stripe and PayPal include Apple Pay, Google Pay, Amazon Pay, Venmo, ACH, SEPA, iDEAL, Bancontact, BACS and PADs. Donorbox says it is PCI DSS Level 1 compliant and holds SOC 2 Type I and Type II certifications. It also says card and bank details are tokenized and credit card information is not stored on its servers.

Pricing

Standard is free and includes five team members. Its platform fees are 2.95%–3.95%, with payment processing fees charged separately. That makes it a useful entry point for small teams, but not a no-cost way to process gifts.

Pro costs $150 a month, billed $150 /month, with a yearly billing discount available. It includes 10 team members and lowers platform fees to 1.75%–2%; processing fees still apply. The larger team allowance and lower platform rate make it more appropriate for organizations whose fundraising volume justifies a recurring subscription. Zapier and API access are also included.

Premium has custom pricing, includes 30 team members and charges platform fees of 1.6%–2%, plus payment processing fees. It is aimed at larger teams that need the higher seat allowance; 24/7 priority support, an Enterprise Customer Success Manager and guided onboarding add dedicated assistance.

Platforms

Donorbox is available on Android, iOS and the web, and offers API access. That mix supports teams working across mobile and browser environments as well as organizations connecting other applications.

Who it's for

Donorbox makes the strongest case for nonprofits that run recurring giving alongside campaigns, events or peer-to-peer appeals and want donor CRM features in the same platform. Smaller organizations can start with five Standard seats, while teams needing more seats or lower platform rates can consider the paid plans. It is less compelling for groups that want to avoid percentage platform fees or need only a narrow, low-cost donation tool.

Pros and cons

• Pro: Multiple fundraising formats, from recurring gifts to text-to-give, serve organizations with varied campaign needs.
• Pro: CRM segmentation and giving insights complement donation collection, and the listed integrations cover fundraising, accounting and website tools.
• Pro: Standard has no monthly price and accommodates five team members, making it possible to begin without a subscription.
• Con: Standard still has 2.95%–3.95% platform fees, and every plan also carries payment processing fees.
• Con: Pro’s $150 monthly price may be hard to justify for smaller organizations, even though its platform rates are lower and it includes more seats.

Alternatives

Givebutter is worth considering for nonprofits seeking a free plan that combines fundraising pages, events, auctions and donor CRM; its free tier also includes marketing tools. Grassrootz may suit organizations prioritizing unlimited peer-to-peer campaigns and donation pages, with dollar matching, recurring giving and automated fundraiser email journeys in its free core tier. RallyUp is another free option, with no platform fee, donor tipping and core fundraising components on its Free plan.

Events.org is a natural option when promoting and hosting free events, tracking registrations and attendees, and sending automated thank-you letters are central needs. Funraise offers a free plan for organizations raising under $1 million annually, while premium plans use custom pricing. GiveSmart is an alternative for teams comparing paid event and campaign subscriptions, including a pay-as-you-go option.

Txt2Give may fit teams focused on text giving that prefer its donor-supported free plan, which prompts donors to tip and charges fees under stated conditions. Zeffy is a free alternative that bundles donation forms, recurring gifts, event ticketing, peer-to-peer campaigns and donor CRM.

For broader comparisons, browse Nonprofit Fundraising Software, Nonprofit Email Marketing Software, Donation Management, Nonprofit Payment Processing Software, Nonprofit Online Donation Software and Nonprofit Text-to-Give Software.

Verdict

Choose Donorbox if your nonprofit needs a broad fundraising toolkit with recurring gifts, donor CRM and multiple campaign formats under one roof. Its free Standard plan lowers the barrier to entry, but platform fees and separate processing charges matter from the first donation. Organizations that need fee-free fundraising or a narrower event- or text-giving service should compare alternatives before committing to Pro.