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Cool Tabs Social Listening
Cool Tabs Social Listening · founded 2011
What it is
Cool Tabs Social Listening is a web service from Cool Tabs, a company founded in 2011. It monitors hashtags, mentions and keywords on X and Instagram, then analyzes activity with natural language processing, custom dictionaries, sentiment analysis through IBM Watson Analytics and automatic categorization. Real-time measurements cover campaign reach, evolution and participation. Alerts can identify volume peaks, sentiment shifts and mentions by influential accounts. The service can geolocate up to 40% of X content for territorial analysis, and monitoring results can be exported as PDF or Excel files. Instagram hashtag monitoring includes content from the previous 24 hours onward. X monitoring is on demand, costs extra and is limited to 10,000 posts monthly. A free 7-day trial is available, but there is no free plan.
For and against
For
- Real-time campaign reach and participation measures
- Alerts for volume and sentiment changes
- Custom dictionaries and automatic categorization
- PDF and Excel report exports
- Free 7-day trial available
Against
- No free plan
- X monitoring costs extra
- X monitoring capped at 10,000 posts monthly
- Instagram data starts from the last 24 hours
The verdict
Cool Tabs Social Listening combines live social monitoring with sentiment and language analysis. Check the profile and content limits for each paid tier before choosing a plan.
Who it suits
It suits teams tracking social campaigns, competitors or audience sentiment across X and Instagram. It is web-based and includes campaign and competitor tracking.
Plans and prices
Stone
3 profiles; up to 10,000 pieces of content/month; Instagram hashtag data from last 24 hours; X monitoring on demand, additional cost, max 10,000 posts/month
Read 29 Sep 2026 · cool-tabs.com
Gold
10 profiles; up to 40,000 pieces of content/month; Instagram hashtag data from last 24 hours; X monitoring on demand, additional cost, max 10,000 posts/month
Read 29 Sep 2026 · cool-tabs.com
Diamond
15 profiles; up to 150,000 pieces of content/month; Instagram hashtag data from last 24 hours; X monitoring on demand, additional cost, max 10,000 posts/month
Read 29 Sep 2026 · cool-tabs.com
Enterprise
+15 profiles; monthly content on demand; contact Cool Tabs to activate monitoring
Read 29 Sep 2026 · cool-tabs.com
On the record
- Analysis
- Features include natural language processing with custom dictionaries, sentiment analysis through IBM Watson Analytics, and automatic categorization.cool-tabs.com · read 29 Sep 2026
- Company history
- Cool Tabs says it began in 2011 as a content tab editor and is now a social media marketing platform that includes social listening.cool-tabs.com · read 29 Sep 2026
- Geolocation limit
- Cool Tabs says it geolocates up to 40% of X content for territorial analysis.cool-tabs.com · read 29 Sep 2026
- Integrations
- Cool Tabs lists IBM Watson Analytics for sentiment analysis and says all plans include access to Social Listening & Analytics.cool-tabs.com · read 29 Sep 2026
- Live monitoring
- It measures campaign reach, evolution and participation in real time and sends alerts for volume peaks, sentiment shifts or influential-account mentions.cool-tabs.com · read 29 Sep 2026
- Platform caveats
- Instagram hashtag monitoring includes content from the last 24 hours onward; X monitoring is on demand, costs extra, and is limited to 10,000 posts per month.cool-tabs.com · read 29 Sep 2026
- Privacy and compliance
- Cool Tabs says it is adapted to European GDPR requirements for obtaining, storing, managing and processing data, and offers an additional data processing agreement on request.help.cool-tabs.com · read 29 Sep 2026
- Purpose
- Social Listening monitors hashtags, events and topics and provides actionable insights using semantic and sentiment analysis.cool-tabs.com · read 29 Sep 2026
- Reports
- Monitoring data can be exported in PDF and Excel.cool-tabs.com · read 29 Sep 2026
- Social sources
- The product page says it monitors hashtags, mentions and keywords on X and Instagram.cool-tabs.com · read 29 Sep 2026
- Paid from
- 49cool-tabs.com · read 20 Sep 2026
- Support
- Cool Tabs directs users to its HelpDesk and lists email support at [email protected] and phone support at +34 91 101 19 29.cool-tabs.com · read 29 Sep 2026
- Tier limits
- The pricing page lists simultaneous monitoring caps of 3 profiles and 10,000 monthly items for Stone, 10 profiles and 40,000 items for Gold, and 15 profiles and 150,000 items for Diamond.cool-tabs.com · read 29 Sep 2026
- Trial
- The pricing page offers a free 7-day trial with no limitations beyond the selected plan.cool-tabs.com · read 29 Sep 2026
