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On the recordRead 11 Oct 202620 facts
Convo360
Plans and prices
Free
Free
1 workspace to try · 14-day trial, all unlocked · bring your own AI keys
Read 11 Oct 2026 · convo360.ai
Starter
₹999a month
1 workspace · WhatsApp + Web chat · flows, knowledge base, CRM and forms
Read 11 Oct 2026 · convo360.ai
Pro
₹2,999a month
3 workspaces · AI voice calls · all integrations and connectors
Read 11 Oct 2026 · convo360.ai
Support Desk add-on
₹2,999a month
Tickets from WhatsApp, Instagram, website chat, SMS, Telegram and email · SLA timers, escalation, CSAT and support dashboard
Read 11 Oct 2026 · convo360.ai
Business
₹7,999a month
Unlimited workspaces · REST API and appointments · unlimited team seats
Read 11 Oct 2026 · convo360.ai
On the record
- AI bot generation
- Yesconvo360.ai · read 21 Sep 2026
- AI models
- Users can choose OpenAI, Claude or Gemini per agent and connect their own API keys.convo360.ai · read 11 Oct 2026
- Analytics
- The platform transcribes and makes calls and chats searchable, with metrics including conversions, minutes and success rate.convo360.ai · read 11 Oct 2026
- Channels
- The site lists WhatsApp, Instagram, Messenger, web chat, Telegram, SMS, email, RCS, Slack, Teams, WeChat, LINE, Viber and Discord among its channels.convo360.ai · read 11 Oct 2026
- Company
- The site identifies Convo360 as powered by A Plus Solution and says it is built in India.convo360.ai · read 11 Oct 2026
- Compliance controls
- The product describes consent capture, STOP opt-outs, a do-not-disturb list and guardrails for WhatsApp templates and Indian calling and SMS rules.convo360.ai · read 11 Oct 2026
- Data export
- The product page says users can export account data at any time.convo360.ai · read 11 Oct 2026
- Deployment channels
- multichannelconvo360.ai · read 21 Sep 2026
- Flow builder
- Its visual drag-and-drop flow builder supports buttons, menus, AI replies and integrations for calls and chat.convo360.ai · read 11 Oct 2026
- Human handoff
- Yesconvo360.ai · read 21 Sep 2026
- Integrations
- The product page lists provider connections including Meta, Plivo, Twilio, Exotel, SIP, OpenAI, Gemini, Anthropic, Sarvam, Smallest.ai, ElevenLabs, Razorpay and Stripe.convo360.ai · read 11 Oct 2026
- Intended users
- The maker presents the product for businesses including e-commerce, retail, clinics, education, restaurants, travel, logistics and professional services.convo360.ai · read 11 Oct 2026
- Knowledge-base answers
- Yesconvo360.ai · read 21 Sep 2026
- Product
- Convo360 provides AI agents for voice calls and chat across WhatsApp and other channels, including lead qualification and appointment booking.convo360.ai · read 11 Oct 2026
- Security
- The maker says provider credentials are encrypted at rest, account activity is audited, and the database and uploaded media are backed up nightly.convo360.ai · read 11 Oct 2026
- Support
- The site lists WhatsApp and phone support Monday–Saturday, 10 am–7 pm IST.convo360.ai · read 11 Oct 2026
- Third-party costs
- AI, WhatsApp/Meta and telephony usage are billed directly by those providers; Convo360 says it adds no markup.convo360.ai · read 11 Oct 2026
- Visual flow builder
- Yesconvo360.ai · read 21 Sep 2026