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On the recordRead 15 Oct 202636 facts
Comarch Loyalty Marketing Platform
Kraków, Poland
Plans and prices
Comarch Loyalty Marketing Platform
Priced on request
Enterprise loyalty platform · scalable to tens of millions of members · modules and integrations selected per program
Read 15 Oct 2026 · comarch.com
On the record
- AI capabilities
- Official material lists customer-lifetime-value analysis, churn prediction, next-best-offer, product recommendations and fraud anomaly detection.comarch.com · read 15 Oct 2026
- API
- Comarch advertises open APIs, batch interfaces and an API-centric architecture for third-party connectivity.comarch.com · read 15 Oct 2026
- API versioning
- A March 2023 release introduced API v3 and stated that API v2 support would end on 31 March 2024.comarch.com · read 15 Oct 2026
- Company founded and headquarters
- Comarch was founded in 1993 and is headquartered in Kraków, Poland.linkedin.com · read 15 Oct 2026
- Company legal name
- The vendor identifies itself as Comarch S.A.comarch.com · read 15 Oct 2026
- Company size
- LinkedIn lists Comarch in the 5,001–10,000 employee range.linkedin.com · read 15 Oct 2026
- Corporate certification
- Comarch reports ISO 9001, ISO/IEC 27001, ISO 14001, ISO 22301 and ISO 45001 certifications within its integrated management system.comarch.com · read 15 Oct 2026
- Data analytics
- Provides campaign statistics, reporting modules, customer segmentation and predictive analysis for personalization.comarch.com · read 15 Oct 2026
- Documentation and support
- GetApp lists documentation, videos, webinars, live online and in-person training plus email, phone, chat, knowledge-base and 24/7 live-representative support.getapp.com · read 15 Oct 2026
- Gamification
- The platform lists customizable gamified promotions as an additional capability.comarch.com · read 15 Oct 2026
- GetApp platform coverage
- GetApp identifies web, Android and iPhone/iPad as supported platforms.getapp.com · read 15 Oct 2026
- Integrations
- GetApp lists integrations including SAP Marketing Cloud, HubSpot Marketing Hub, Salesforce Marketing Cloud, Sinch, Magento, Braze, Payback, PDI, Shopify POS and Amadeus.getapp.com · read 15 Oct 2026
- Licence and hosting
- The reviewed product pages do not identify an open-source licence, public SDK or self-hosting deployment option; they describe a vendor-operated cloud platform with APIs.comarch.com · read 15 Oct 2026
- Limit: deployment speed
- A G2 reviewer says delivering new functionality can take too long, while another reports delayed SSO delivery.g2.com · read 15 Oct 2026
- Limit: feature gaps
- G2 feedback cites limited functionality outside gamification and rewards and requests better point redemption options such as gift cards.g2.com · read 15 Oct 2026
- Limit: implementation complexity
- Independent Capterra review text describes a steep learning curve, resource-intensive setup and ongoing customization, with cost and scale potentially excessive for smaller programs.capterra.com · read 15 Oct 2026
- Limit: interface usability
- G2 reviewers mention cluttered navigation, color fatigue and a need for better filtering and templates.g2.com · read 15 Oct 2026
- Loyalty management
- Collects customer data from sales and marketing channels and uses it to run loyalty programs, promotions and offers.comarch.com · read 15 Oct 2026
