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Collexifi
Ahmedabad, Gujarat, India
What it is
Collexifi is an omnichannel collections platform for banks, lenders, and other financial institutions. It brings borrower engagement, contact-center work, field operations, legal activity, skip tracing, payment journeys, and workflow automation together. Teams can track Promise-to-Pay commitments, automate follow-ups, and respond when commitments are missed. Borrower communication channels include WhatsApp, SMS, IVR, auto-dialer, email, and multilingual VoiceBot. The platform supports allocation and monitoring of internal teams, agencies, and field activity with real-time visibility. Dashboards and analytics provide portfolio views. APIs provide real-time, two-way connections with existing Core Banking and Loan Management Systems. Collexifi is available as cloud SaaS hosted in Indian data centers or on premises inside a bank firewall. ClearDu states that cloud SaaS is ISO 27001-certified, with encrypted, role-controlled borrower data and annual CERT-In vulnerability assessments. Enterprise charges are billed monthly, quarterly, or annually under a Master Service Agreement; pricing is on request.
For and against
For
- Supports multiple borrower communication channels
- Tracks and automates Promise-to-Pay workflows
- Real-time team and field monitoring
- API integration with banking systems
- Cloud or on-premises deployment
Against
- Pricing is available only on request
- Enterprise billing follows a Master Service Agreement
- Cloud hosting is in Indian data centers
- Designed for financial-sector organizations
The verdict
Collexifi covers borrower communications, collections operations, workflow automation, reporting, and banking-system integration. Its deployment and compliance options should be assessed alongside the requested enterprise pricing.
Who it suits
It is designed for banks, NBFCs, ARCs, MFIs, HFCs, and fintech lenders. It suits organizations needing collections workflows across digital, contact-center, field, and legal operations.
Plans and prices
Enterprise subscription
Enterprise clients; individual platform licensing
Read 7 Oct 2026 · cleardu.com
On the record
- Availability
- ClearDu offers Collexifi by demo request and says platforms may be adopted individually or together as a connected ecosystem.cleardu.com · read 7 Oct 2026
- Billing
- Enterprise subscription charges for Collexifi are billed monthly, quarterly, or annually according to the executed Master Service Agreement.cleardu.com · read 7 Oct 2026
- Channels
- Collexifi supports WhatsApp, SMS, IVR, auto-dialer, email, and VoiceBot for multilingual borrower engagement.cleardu.com · read 7 Oct 2026
- Collections workflows
- The platform tracks Promise-to-Pay commitments, automates follow-ups, and can act when borrowers miss commitments.cleardu.com · read 7 Oct 2026
- Company
- ClearDu Fintech Private Limited is headquartered in Ahmedabad, Gujarat, and says it was founded in March 2022.cleardu.com · read 7 Oct 2026
- Compliance
- ClearDu identifies its platform as RBI-compliant and DPDP Act 2023-compliant and lists ISO 9001 certification.cleardu.com · read 7 Oct 2026
- Deployment
- Collexifi is offered as cloud SaaS hosted in Indian data centers or as an on-premises deployment inside a bank's firewall.cleardu.com · read 7 Oct 2026
- Integrations
- ClearDu says its platforms support real-time, two-way integration with existing Core Banking Systems and Loan Management Systems through APIs.cleardu.com · read 7 Oct 2026
- Intended users
- ClearDu says its software is designed for banks, NBFCs, ARCs, MFIs, HFCs, and fintech lenders.cleardu.com · read 7 Oct 2026
- Purpose
- Collexifi is an omnichannel collections platform for managing borrower engagement, contact centre, field operations, legal activities, skip tracing, payment journeys, and workflow automation.cleardu.com · read 7 Oct 2026
- Reporting
- Collexifi provides 360-degree portfolio visibility through real-time dashboards and analytics.cleardu.com · read 7 Oct 2026
- Security
- ClearDu states that Collexifi's cloud SaaS is ISO 27001-certified and that borrower data is hosted in India, encrypted, access-controlled by role, and subject to annual CERT-In vulnerability assessments.cleardu.com · read 7 Oct 2026
- Team management
- The platform supports allocation and monitoring of internal teams, agencies, and field activity with real-time visibility.cleardu.com · read 7 Oct 2026
