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Collect!
Victoria, British Columbia, Canada
What it is
Collect! is receivables management software for collection agencies, credit unions, and billing offices. It combines client and consumer portals with account visibility, document exchange, self-service payments, and payment plans. Configurable work queues and business rules organize collector tasks and account workflows. Version 13 includes CFPB Regulation F features and controls for FDCPA, TCPA, and state-level rules. Collect! can furnish account data to Equifax, Experian, and TransUnion in Metro 2 format with an audit trail. The maker lists more than 50 integration partners covering payments, dialers, messaging, letter services, scoring, and credit reporting. Security measures listed include encryption, access restrictions, multifactor authentication, activity logging, and encrypted cloud data. Plans start at $699 a month, and a personalized cloud evaluation is available for 30 days at no cost.
For and against
For
- Client and consumer self-service portals
- Configurable queues and business-rule automation
- Metro 2 reporting with audit trail
- More than 50 listed integration partners
- 30-day cloud evaluation at no cost
Against
- No free plan
- Current system runs only on Windows
- Plans start at $699 a month
- Entrepreneur plan limits 100,000 debtor accounts
The verdict
Collect! brings receivables workflows, portals, compliance features, and reporting into one platform. Its paid pricing and Windows-only current system are important considerations.
Who it suits
It suits collection agencies, credit unions, and billing offices needing receivables workflows, portals, compliance controls, and credit reporting. Windows users can access the current system, with web and API platforms also listed.
Plans and prices
Entrepreneur (monthly cloud)
Maximum 10 concurrent users · 3 users included · 100,000 debtor accounts · Additional users: $104/month
Read 29 Sep 2026 · collect.org
Professional (monthly cloud)
Unrestricted concurrent users · 10 users included · 500,000 debtor accounts · Additional users: $104/month
Read 29 Sep 2026 · collect.org
Corporate (monthly cloud)
Unrestricted concurrent users · 20 users included · Unrestricted debtor accounts · Additional users: $104/month
Read 29 Sep 2026 · collect.org
Entrepreneur (annual cloud)
Maximum 10 concurrent users · 3 users included · 100,000 debtor accounts · Additional users: $1,040/year
Read 29 Sep 2026 · collect.org
Professional (annual cloud)
Unrestricted concurrent users · 10 users included · 500,000 debtor accounts · Additional users: $1,040/year
Read 29 Sep 2026 · collect.org
Corporate (annual cloud)
Unrestricted concurrent users · 20 users included · Unrestricted debtor accounts · Additional users: $1,040/year
Read 29 Sep 2026 · collect.org
On the record
- API
- The company says it started a migration to API-first capability in the 2020s.collect.org · read 29 Sep 2026
- Automation
- Configurable work queues and business-rule automation organize collector tasks and account workflows.collect.org · read 29 Sep 2026
- Cloud security
- Cloud sites are hosted on dedicated virtual machines in a Tier 3 AWS data center, and the maker says data is encrypted at rest and in transit.collect.org · read 29 Sep 2026
- Compliance
- The maker says Version 13 includes CFPB Regulation F features and built-in controls for FDCPA, TCPA, and state-level rules.collect.org · read 29 Sep 2026
- Compliance certifications
- The security page says Comtech completed a SOC 2 Type II audit in 2023 and has been HIPAA compliant since 2015, with a BAA available on request.collect.org · read 29 Sep 2026
- Credit reporting
- Collect! supports furnishing account data to Equifax, Experian, and TransUnion in Metro 2 format with an audit trail.collect.org · read 29 Sep 2026
- Integrations
- The maker lists more than 50 integration partners across payments, dialers, messaging, letter services, scoring, credit reporting, and other categories.collect.org · read 29 Sep 2026
- Payment security
- Collect! says it uses tokenization, does not store card information, and works with PCI-compliant payment processors.collect.org · read 29 Sep 2026
- Portals
- The platform includes client and consumer portals for account visibility, document exchange, self-service payments, and payment plans.collect.org · read 29 Sep 2026
- Purpose
- Collect! is receivables management software for collection agencies, credit unions, and billing offices.collect.org · read 29 Sep 2026
- Security
- The maker lists database or column-level encryption, operator access restrictions, multifactor authentication, and activity logging among application security measures.collect.org · read 29 Sep 2026
- Support
- The maker says development and support are provided in-house and offers support tickets, documentation, training videos, and remote assistance.collect.org · read 29 Sep 2026
- Trial
- The maker offers a personalized cloud evaluation site at no cost for 30 days, with nothing to download or install.collect.org · read 29 Sep 2026
- Windows platform
- The maker's system checkup page says Collect! currently runs only on Windows.collect.org · read 29 Sep 2026
