Cloud Review Manager

Plans and prices

Every plan, in full

On the record

API security

The API supports bearer tokens with scoped permissions, and outbound webhooks use HMAC-SHA256 signatures with automatic retries.cloudreviewmanager.com · read 12 Oct 2026

Integrations

The maker lists native Shopify and WooCommerce integrations, Klaviyo event streaming, a public REST API, and outbound webhooks.cloudreviewmanager.com · read 12 Oct 2026

Intended users

The maker says the product was built as a thank-you to businesses that process payments with Host Merchant Services, while also saying it is free for noncustomers.cloudreviewmanager.com · read 12 Oct 2026

Moderation

Rule-based filters, Claude Haiku classification, and Claude vision moderation screen reviews and media, with AI triage for the moderator queue.cloudreviewmanager.com · read 12 Oct 2026

Privacy and compliance

The features page describes the service as GDPR-ready, CCPA-ready, and CAN-SPAM compliant, and lists reviewer data export and deletion tools.cloudreviewmanager.com · read 12 Oct 2026

Product reviews

Per-SKU reviews can include customer photos and videos, Q&A threads, verified-purchase filters, and Google Shopping feed eligibility.cloudreviewmanager.com · read 12 Oct 2026

Purpose

Cloud Review Manager is a review operations platform for collecting, managing, analyzing, and responding to customer reviews.cloudreviewmanager.com · read 12 Oct 2026

Ratings

TrueScore uses Bayesian rating calculations and recency decay to emphasize reviews from the last year.cloudreviewmanager.com · read 12 Oct 2026

Request channels

multichannelcloudreviewmanager.com · read 22 Sep 2026

Monitoring alerts

Yescloudreviewmanager.com · read 22 Sep 2026

Review requests

It supports email invitations with follow-up sequences, SMS invitations routed through Telnyx, and BCC ingestion from order confirmations.cloudreviewmanager.com · read 12 Oct 2026

AI response assistance

Yescloudreviewmanager.com · read 22 Sep 2026

Review sources

Google,Facebookcloudreviewmanager.com · read 22 Sep 2026

Review display widgets

Yescloudreviewmanager.com · read 22 Sep 2026

Support

Support includes email with stated responses within four business hours, live chat during US Eastern business hours, and phone support for verified Host Merchant Services merchants.cloudreviewmanager.com · read 12 Oct 2026

Terms

The terms say users retain ownership of submitted data and grant the service a limited license to store, process, display, and use it to improve the platform and generate analytics.cloudreviewmanager.com · read 12 Oct 2026

Widgets

The product offers six widget styles and states a total widget size of 7.9 KB.cloudreviewmanager.com · read 12 Oct 2026

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