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ClearGrid
Dubai, United Arab Emirates
What it is
ClearGrid is an AI-native debt resolution platform for lenders, designed to process delinquent accounts and choose and carry out next actions across channels. It maintains a live account state that can include balances, days past due, payment history, borrower behavior, offer eligibility and lender policy constraints. The platform can work through AI voice, SMS, email, a self-service portal and human specialists.
Its AI supports segmentation, risk scoring, contact strategy, behavioral predictions, voice conversations and workflow decisions; ClearGrid says its voice agents call in Arabic and English. Offerings include Command, Allocate, Hybrid and Securitize, with agency management available as a Command module. Integration options include secure APIs, SFTP pipelines and custom connectors, with real-time or batch ingestion and automated reconciliation. Most organizations onboard in 2–6 weeks, according to ClearGrid, and pilots typically begin with a flat-file extract. Pricing is on request.
For and against
For
- Maintains a live account state for delinquent accounts.
- Supports AI voice, SMS, email and a self-service portal.
- Voice agents call in Arabic and English.
- Offers API, SFTP and custom connector integrations.
Against
- Pricing is available on request.
- Onboarding typically takes 2–6 weeks.
- Pilots typically begin with a flat-file extract.
The verdict
ClearGrid brings account state, AI decision support and multi-channel actions into a debt resolution platform. Prospective customers should request pricing and consider its stated onboarding timeline and pilot approach.
Who it suits
ClearGrid is aimed at banks, BNPL providers, telecoms, digital lenders, auto finance and mobility groups, SMEs managing high-volume credit, and third-party agencies. It suits organizations seeking automated account resolution across digital channels and human specialists.
Plans and prices
Allocate
Performance-priced
Read 5 Oct 2026 · cleargrid.co
Command
Flexible by portfolio size · usage · modules
Read 5 Oct 2026 · cleargrid.co
On the record
- Account state
- The platform maintains a live account state containing items such as balance, days past due, payment history, borrower behavior, offer eligibility and lender policy constraints.cleargrid.co · read 5 Oct 2026
- AI capabilities
- AI supports segmentation, risk scoring, contact strategy, behavioral predictions, voice conversations and workflow decisions.cleargrid.co · read 5 Oct 2026
- Channels
- ClearGrid executes through AI voice, SMS, email, a self-service portal and human specialists.cleargrid.co · read 5 Oct 2026
- Company background
- ClearGrid says it was founded in Dubai in May 2023.cleargrid.co · read 5 Oct 2026
- Data residency
- UAE portfolios are hosted in-region, while Saudi portfolios are processed in-Kingdom under the DPA.cleargrid.co · read 5 Oct 2026
- Implementation
- Most organizations onboard in 2–6 weeks, and pilots typically begin with a flat-file extract.cleargrid.co · read 5 Oct 2026
- Integrations
- Integration options include secure APIs, SFTP pipelines and custom connectors, with real-time or batch ingestion and automated reconciliation.cleargrid.co · read 5 Oct 2026
- Intended customers
- ClearGrid describes the platform as built for banks, BNPL providers, telecoms, digital lenders, auto finance and mobility groups, SMEs managing high-volume credit, and third-party agencies.cleargrid.co · read 5 Oct 2026
- Languages
- ClearGrid says its AI voice agents make calls in Arabic and English.cleargrid.co · read 5 Oct 2026
- Privacy controls
- ClearGrid says borrower data is used to resolve accounts, governed by its DPA, and never sold.cleargrid.co · read 5 Oct 2026
- Products
- Its offerings include Command, Allocate, Hybrid and Securitize, with agency management available as a Command module.cleargrid.co · read 5 Oct 2026
- Purpose
- ClearGrid is an AI-native debt resolution platform for lenders that processes delinquent accounts and chooses and executes next actions across channels.cleargrid.co · read 5 Oct 2026
- Security
- ClearGrid states that it is ISO 27001:2022 certified and SOC 2 attested, and encrypts data at rest and in transit.cleargrid.co · read 5 Oct 2026
- Support
- The site lists [email protected] and a toll-free borrower number, 80080011.cleargrid.co · read 5 Oct 2026
