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Cleanmail
Lyon, France
What it is
Cleanmail is an email security relay that filters unwanted and malicious traffic for organisations. Alinto says it eliminates 99,9% of spam messages and email viruses, and protects against scams, phishing, spoofing, malware and ransomware. Its outbound scanner checks outgoing mail to help prevent server misuse and domain or IP blocklisting. Administrators can manage allowlists and blocklists for domains and individual users. The control panel offers real-time tracking, analytics, log files and self-service log access using the ELK stack. Cleanmail also provides emergency webmail if a standard messaging service is unavailable, and can archive non-modifiable copies of incoming and outgoing emails, including attachments, for up to 10 years, subject to business rules and legal requirements. Alinto describes compatibility with professional mail servers and says existing infrastructure need not change. Deployment choices include SaaS, cloud and on-premises, with dedicated platforms and customer-selected private or public clouds. Pricing is on request, and a free trial is available. Support is L2 and L3 during office hours, with response and resolution times set by the subscribed SLA.
For and against
For
- Filters spam, viruses, phishing and malware.
- Offers domain and individual-user allowlists and blocklists.
- Emergency webmail is available during messaging outages.
- Archives email copies for up to 10 years.
- Supports SaaS, cloud and on-premises deployment.
Against
- Pricing is available on request.
- Support response times depend on the subscribed SLA.
- Archiving duration depends on business rules and legal requirements.
The verdict
Cleanmail combines inbound threat filtering with outbound scanning, continuity access, administrative controls and multiple deployment options. Organisations should confirm pricing and SLA terms with Alinto, and assess whether its archive rules fit their requirements.
Who it suits
It is presented for companies, public and health organisations, and managed service providers seeking email filtering and continuity options. It may suit organisations that need deployment choices or email archiving, subject to their business rules and legal requirements.
On the record
- Allow and block lists
- Blocklist and allowlist management is available at both domain and individual-user levels.alinto.com · read 4 Oct 2026
- Archiving
- A non-modifiable copy of incoming and outgoing email, including attachments, can be archived for up to 10 years depending on business rules and legal requirements.alinto.com · read 4 Oct 2026
- Audience
- The product page presents Cleanmail for companies, public organisations, health organisations, and managed service providers.alinto.com · read 3 Oct 2026
- Cloud hosting
- Alinto says its private cloud is hosted in the European Union, in France, Switzerland, or another country depending on customer requirements, with infrastructure monitored 24/7.alinto.com · read 4 Oct 2026
- Company history
- Alinto says it was founded in 2000, and that it acquired Cleanmail, a Swiss email security specialist, in 2016.alinto.com · read 4 Oct 2026
- Compatibility
- Cleanmail screens incoming and outgoing messages upstream of the email server and the maker says it requires no changes to existing infrastructure.alinto.com · read 4 Oct 2026
- Deployment
- The maker offers SaaS, cloud, and on-premises deployment options.alinto.com · read 4 Oct 2026
- Email continuity
- An emergency webmail interface is available if the standard messaging service is unavailable.alinto.com · read 3 Oct 2026
- Emergency access
- An emergency webmail interface is available if the standard messaging service is unavailable.alinto.com · read 4 Oct 2026
- Hosting
- Alinto says its private cloud is hosted in the European Union, in France, Switzerland, or another country depending on customer requirements.alinto.com · read 3 Oct 2026
- Intended customers
- The maker presents Cleanmail for businesses, health-sector and public organisations, and managed service providers.alinto.com · read 4 Oct 2026
- Lists
- Blocklist and allowlist management is available at domain and individual user levels.alinto.com · read 3 Oct 2026
- Monitoring
- Its control panel provides real-time tracking, analytics, log files, and self-care log access using the ELK stack.alinto.com · read 3 Oct 2026
- Outbound scanning
- The outbound scanner filters outgoing mail to help prevent misuse of the mail server and blocklisting of IP addresses and domains.alinto.com · read 4 Oct 2026
- Purpose
- Cleanmail is a professional email security relay that filters business email for spam and other threats.alinto.com · read 4 Oct 2026
- Support
- Alinto offers L2 and L3 support during office hours, with response and resolution times depending on the subscribed SLA; its help desk is reachable by email or phone.alinto.com · read 4 Oct 2026
- Threat filtering
- The maker says Cleanmail eliminates 99.9% of spam messages and email viruses and also protects against scams, phishing, spoofing, malware, and ransomware.alinto.com · read 4 Oct 2026
- Tracking
- The control panel provides real-time tracking and analytics, an overview, log files, and self-service log access using the ELK stack.alinto.com · read 4 Oct 2026
