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ChowNow Online Ordering
ChowNow Online Ordering · Culver City, California, United States
What it is
ChowNow Online Ordering gives independent restaurants tools for online ordering, marketing, and operations. Restaurants can take orders through their websites and apps, including branded mobile apps, and use direct ordering, a commission-free marketplace, catering, and QR code ordering. Marketing options include email and SMS messaging, loyalty and rewards, and print marketing. Operations tools cover third-party order aggregation, menu management across direct and third-party channels, delivery management, and reporting. ChowNow lists more than 20 POS integrations, including Toast, Square, Revel, and Clover, plus delivery integrations such as DoorDash, Grubhub, and Uber Eats. Plans start at $229/mo (annual); the Launch plan is $229 a month and includes 500 contacts, a $119–$499 setup fee, and 2.95% + $0.29 per transaction. Branded iOS and Android apps are included with every plan, with a separate $99 annual Apple Developer fee paid to Apple. There is no free plan.
For and against
For
- Offers direct ordering and a commission-free marketplace.
- Includes branded iOS and Android apps in every plan.
- Lists more than 20 POS integrations.
- 24/7 customer support by phone, chat, and text.
Against
- No free plan.
- Launch includes a $119–$499 setup fee.
- Launch charges 2.95% + $0.29 per transaction.
- Apple charges a separate $99 annual Developer fee.
The verdict
ChowNow combines ordering channels with marketing and restaurant operations features. Its listed costs include monthly plan pricing, setup fees, transaction charges, and an Apple Developer fee for branded apps.
Who it suits
ChowNow is aimed at independent restaurants that want website and app ordering alongside marketing and operations tools. It may suit restaurants seeking branded mobile apps and POS or delivery service integrations.
Plans and prices
Launch
500 contacts · $119–$499 setup fee · 2.95% + $0.29 per transaction
Read 3 Oct 2026 · get.chownow.com
Grow
2,000 contacts · 2,000 credits · $119–$499 setup fee · 2.95% + $0.29 per transaction
Read 3 Oct 2026 · get.chownow.com
Elevate
5,000 contacts · 5,000 credits · $119–$499 setup fee · 2.95% + $0.29 per transaction
Read 3 Oct 2026 · get.chownow.com
On the record
- App fee
- Branded apps have a separate $99 annual Apple Developer fee paid directly to Apple.get.chownow.com · read 3 Oct 2026
- Branded apps
- ChowNow builds, publishes, and maintains branded iOS and Android restaurant apps, and says these apps are included in every plan at no additional platform cost.get.chownow.com · read 3 Oct 2026
- Company
- ChowNow says it has been building technology for food businesses for over a decade; its about page names Chris Webb as Founder and Chairman of the Board.get.chownow.com · read 3 Oct 2026
- Delivery orders
- Yesget.chownow.com · read 20 Sep 2026
- Fraud protection
- ChowNow says it offers full credit card fraud and chargeback protection without limits and covers the costs if a restaurant experiences fraud or a chargeback.get.chownow.com · read 3 Oct 2026
- Marketing
- The plans page lists automated email and SMS marketing, on-demand email and SMS campaigns, a loyalty and rewards program, and print marketing with 500 complimentary flyers.get.chownow.com · read 3 Oct 2026
- Operations
- Listed operations features include third-party order aggregation, centralized menu management across direct and third-party channels, delivery management, and reporting.get.chownow.com · read 3 Oct 2026
- Ordering channels
- website and appget.chownow.com · read 20 Sep 2026
- Ordering tools
- The plans page lists direct online ordering, an SEO-optimized website, a commission-free marketplace, catering, and QR code ordering among its ordering suite features.get.chownow.com · read 3 Oct 2026
- Other integrations
- The integrations page lists delivery app integrations including DoorDash, Grubhub, and Uber Eats, plus discovery integrations including Apple Maps, Google, Snap, Tripadvisor, and Yelp.get.chownow.com · read 3 Oct 2026
- POS integration
- Yesget.chownow.com · read 20 Sep 2026
- POS integrations
- ChowNow lists more than 20 POS integrations and names Toast, Square, Revel, Clover, and others.get.chownow.com · read 3 Oct 2026
- Privacy
- ChowNow says it complies with data processing laws, does not sell diner data to third parties, and keeps information secure.get.chownow.com · read 3 Oct 2026
- Product
- ChowNow offers restaurants commission-free online ordering through their website, branded app, marketplace app, and discovery channels with Profit Protector enabled.get.chownow.com · read 3 Oct 2026
- Paid from
- 229get.chownow.com · read 20 Sep 2026
- Support
- Restaurants and diners have 24/7 access to customer support by phone, chat, and text, and restaurant partners receive setup and optimization guidance.get.chownow.com · read 3 Oct 2026
- Branded mobile app
- Yesget.chownow.com · read 20 Sep 2026
- Who it serves
- ChowNow describes its plans as designed for independent restaurants and says it works with independent restaurants across the US.get.chownow.com · read 3 Oct 2026
