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On the recordRead 12 Oct 202619 facts
Chatlayer by Sinch
Chatlayer by Sinch · Stockholm, Sweden · founded 2018
Plans and prices
Chatlayer
Priced on request
Contact sales for pricing; no Chatlayer plan prices listed on Sinch’s pricing page
Read 12 Oct 2026 · sinch.com
On the record
- AI bot generation
- Yessinch.com · read 21 Sep 2026
- AI integration
- The product page describes a GPT-3 integration for more personalized bot responses.sinch.com · read 12 Oct 2026
- Analytics
- The platform provides bot-message analysis and a dashboard for administrators to inspect bot health.sinch.com · read 12 Oct 2026
- Business integrations
- Chatlayer says it integrates through its API with major CRM, ticketing, knowledge-base, and contact-center solutions.sinch.com · read 12 Oct 2026
- Company founded
- Sinch’s about page says its founders set out in 2008 to transform customer communications.sinch.com · read 12 Oct 2026
- Deployment channels
- multichannelsinch.com · read 21 Sep 2026
- Human handoff
- Yessinch.com · read 21 Sep 2026
- Languages
- Chatlayer’s NLP lets bots understand and communicate in more than 100 languages across channels.sinch.com · read 12 Oct 2026
- Messaging channels
- Sinch lists WhatsApp, RCS, SMS, MMS, Facebook Messenger, Instagram, Viber, Telegram, KakaoTalk, LINE, WeChat, Sinch Push, and Sinch Live Chat among its Conversation API channels.sinch.com · read 12 Oct 2026
- No-code builder
- Sinch says users can set up chatbots without coding and start from industry-tailored templates.sinch.com · read 12 Oct 2026
- Product
- Chatlayer provides smart chatbots and voice bots for engaging with customers across multiple channels.sinch.com · read 12 Oct 2026
- Security
- The Chatlayer documentation states that the platform is ISO 27001 certified.docs.chatlayer.ai · read 12 Oct 2026
- Support
- Sinch’s support page says its knowledge base and community cover Chatlayer and offers a support request form.sinch.com · read 12 Oct 2026
- Trial availability
- The Chatlayer product page offers a “Try for free” signup, but does not state a trial duration.sinch.com · read 12 Oct 2026
- Trust and compliance
- Sinch’s Trust Center lists ISO 27001:2022, SOC 2 Type II, PCI, GDPR, and HIPAA badges and notes that certifications may apply to specific products.trust.sinch.com · read 12 Oct 2026
- Visual flow builder
- Yessinch.com · read 21 Sep 2026
- Who it is for
- Sinch presents Chatlayer for businesses seeking to automate customer care, engage customers, and personalize experiences for clients and prospects.sinch.com · read 12 Oct 2026
