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ChatInfer

What it is

ChatInfer is a platform for unified AI inference APIs, chatbot deployment and knowledge-based assistants. Its chat completions API uses one request format to route requests across multiple LLM providers. The service describes model routing, automatic retries, fallback routing and rate limiting, with a dashboard for request volume, token usage, latency, errors and cost. Users can create embeddable chatbots with knowledge-based answers, conversation logs and human handoff. A knowledge assistant handles document questions with source references from PDFs, markdown files and web pages. ChatInfer is in early access, and API access is available to selected early-access users. Documentation lists a REST chat completions endpoint, while official SDKs are coming soon. The Free plan lists one project and 1,000 monthly requests. Pro costs $29 a month for five projects and 50,000 monthly requests. Business costs $149 a month. Listed paid prices are indicative for future plans and may change.

For and against

For

  • Unified format across LLM providers
  • Routing, retries and fallback options
  • Usage and cost monitoring dashboard
  • Embeddable chatbot with human handoff
  • Document Q&A with source references

Against

  • Service is in early access
  • API access is limited to selected users
  • Official SDKs are not yet available
  • Paid prices may change

The verdict

ChatInfer brings inference routing, observability and assistant-building tools into one early-access platform. Its plans differ by project and request limits, while availability and pricing remain subject to change.

Who it suits

It is aimed at developers, startups, support teams and enterprises evaluating AI applications or LLM infrastructure. Teams needing unified routing, chatbot tools or document-based answers may consider it.

Plans and prices

Pro

$29a month

5 projects · 50,000 monthly requests · Unified chat completions API · Knowledge base assistant

Business

$149a month

Unlimited projects · 500,000 monthly requests · Smart model routing · Team access

Enterprise

Priced on request

Custom request volume · Dedicated deployment options · SSO and access controls · Audit logs

Free

Priced on request

1 project · 1,000 monthly requests · Basic chatbot preview · Limited usage preview

Every plan, in full

On the record

Availability
The service is in early access, and API access is available to selected early access users.chatinfer.com · read 9 Oct 2026
Chatbots
The chatbot builder is described as supporting embeddable chat, knowledge based answers, conversation logs, and human handoff.chatinfer.com · read 9 Oct 2026
Data handling
The privacy policy says ChatInfer does not sell personal information and may share it with service providers as needed to operate the platform.chatinfer.com · read 9 Oct 2026
Integrations
The documentation shows a REST chat completions endpoint and says official SDKs are coming soon.chatinfer.com · read 9 Oct 2026
Intended users
ChatInfer says it is built for developers, startups, support teams, and enterprises evaluating AI applications or LLM infrastructure.chatinfer.com · read 9 Oct 2026
Knowledge assistant
The knowledge assistant supports document based Q&A with source references and describes workflows using PDFs, markdown files, and web pages.chatinfer.com · read 9 Oct 2026
Monitoring
The platform describes a dashboard for monitoring request volume, token usage, latency, errors, and cost.chatinfer.com · read 9 Oct 2026
Plan caveat
The pricing page says listed prices are indicative for future paid plans and may change as the product evolves.chatinfer.com · read 9 Oct 2026
Product
ChatInfer describes itself as a platform for unified AI inference APIs, chatbot deployment, and knowledge based assistants.chatinfer.com · read 9 Oct 2026
Routing and reliability
The inference API page describes model routing, automatic retries, fallback routing, and rate limiting.chatinfer.com · read 9 Oct 2026
Security
The privacy policy says the service uses encryption in transit and at rest, access controls, and regular security reviews.chatinfer.com · read 9 Oct 2026
Support
The pricing page lists email support for Pro and SLA and dedicated support for Enterprise.chatinfer.com · read 9 Oct 2026
Unified API
Its chat completions API uses a unified request format to route requests across multiple LLM providers.chatinfer.com · read 9 Oct 2026

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