- Home
- Chatbot Builders
- Chat360
On the recordRead 13 Oct 202629 facts
Chat360
Chat360 · Pune, Maharashtra, India · founded 2022
On the record
- AI bot generation
- Yeschat360.io · read 21 Sep 2026
- Automation
- Its AI agents automate lead qualification, customer support, and customer engagement using a business’s existing knowledge base and content.chat360.io · read 13 Oct 2026
- Case studies
- Chat360’s homepage features case studies for mCaffeine, JP Infra, and Motilal Oswal involving chatbot support, WhatsApp lead qualification, and customer support.chat360.io · read 13 Oct 2026
- Channels
- The platform supports customer conversations across WhatsApp, voice, web, and other channels.chat360.io · read 13 Oct 2026
- CleverTap integration
- Chat360 documents syncing CleverTap segments, triggering WhatsApp campaigns from events, and viewing unified performance metrics.docs.chat360.io · read 12 Oct 2026
- Company
- Chat360 lists Pune, India as its headquarters and gives its date of incorporation as 25 April 2022.chat360.io · read 13 Oct 2026
- Customer journeys
- Its AI agents support customer journeys across WhatsApp, website, and social channels.chat360.io · read 12 Oct 2026
- Deployment channels
- multichannelchat360.io · read 21 Sep 2026
- Human handoff
- Yeschat360.io · read 21 Sep 2026
- Industries
- The company presents examples for automotive, telecom, education, banking, ecommerce, healthcare, and retail businesses.chat360.io · read 13 Oct 2026
- Integrations
- The homepage describes workflows that connect to ERP systems, CRM updates, and calendars, without naming specific integration products in those examples.chat360.io · read 13 Oct 2026
- Interactive message limit
- WhatsApp interactive messages must be sent within 24 hours of the user’s last message, according to Chat360’s documentation.docs.chat360.io · read 12 Oct 2026
- Knowledge-base answers
- Yeschat360.io · read 21 Sep 2026
- Languages
- Its WhatsApp Voice AI page says its multilingual voice bot supports 120+ languages.chat360.io · read 12 Oct 2026
- Live chat channels
- Chat360’s documentation says Live Chat brings WhatsApp, web, Facebook, Instagram, Telegram, Twitter, SMS, and Google Business Messages into one dashboard.docs.chat360.io · read 12 Oct 2026
- LLMs
- Chat360 says its Agentic AI framework can work with a customer’s preferred large language model.chat360.io · read 13 Oct 2026
- MoEngage integration
- Chat360 documents connecting MoEngage to sync user segments, trigger WhatsApp campaigns, and use unified analytics.docs.chat360.io · read 12 Oct 2026
- Product
- Chat360 describes itself as an omnichannel customer experience platform powered by Agentic AI.chat360.io · read 13 Oct 2026
