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Chargebacks911
What it is
Chargebacks911 provides merchants with chargeback prevention, dispute response, and revenue recovery services through web and API offerings. Its approach pairs prevention with representment of invalid chargebacks. Intelligent Source Detection identifies the underlying source of chargebacks so merchants can address it. Listed tools include onboarding audits, refund-based prevention alerts, data-based prevention inquiries, dispute alerts, and an evidence builder. Merchants can use customizable reporting, month-to-date statistics, and Error, Risk, and Threat notifications. The platform integrates with hundreds of technologies and offers an API for custom-built solutions. Named one-click connectors include Shopify, Square, Toast POS, Clover, and BigCommerce; other listed integrations include WooCommerce and Stripe. The company says most integrations can go live within 15 minutes using its guided setup wizard, while complex custom integrations may take 1–3 business days. Its merchant solutions page describes its tools as data-secure and says they meet PCI 1- and SOC 2-level compliance. The connector FAQ says essential transaction and customer data is encrypted in transmission and handled in a GDPR/PCI-compliant manner. Pricing is customized and available on request, and the company advertises an ROI guarantee tied to performance.
For and against
For
- Combines prevention with representment of invalid chargebacks.
- Identifies underlying chargeback sources.
- Includes customizable reporting and risk notifications.
- Offers an API and hundreds of technology integrations.
- Lists Shopify, Square, Toast POS, Clover, and BigCommerce connectors.
Against
- Pricing is available on request.
- Complex custom integrations may take 1–3 business days.
The verdict
Chargebacks911 combines prevention, dispute response, reporting, and integrations in a merchant-focused service. Prospective customers need to request pricing, and custom integration timelines may vary with complexity.
Who it suits
It is aimed at merchants of any size and industry seeking chargeback prevention, dispute response, or revenue recovery. Its connectors and API may suit merchants looking to connect these functions with existing systems.
Plans and prices
Basic
Pricing shown by Software Advice; detailed inclusions require a quote
Read 15 Oct 2026 · softwareadvice.com
Custom Chargebacks911 solution
Prevention and representment services · ROI guarantee · Custom integrations
Read 15 Oct 2026 · chargebacks911.com
Customized, performance-based solutions
Customized to company needs · cost-effective pricing scale · performance-based ROI guarantee
Read 4 Oct 2026 · chargebacks911.com
On the record
- Affiliate Fraud Shield
- Affiliate Fraud Shield is marketed as a tool to reduce affiliate-program risk while improving revenue.chargebacks911.com · read 15 Oct 2026
- Alerts
- Customers can use Ethoca Alerts, Verifi CDRN and Chargebacks911's proprietary alert network to intercept disputes before chargebacks.chargebacks911.com · read 15 Oct 2026
- API credentials and environments
- An UltraCart integration requires Chargebacks911 API username, password and either sandbox or production environment credentials.docs.ultracart.com · read 15 Oct 2026
- Company profile
- LinkedIn lists Chargebacks911 as a privately held financial-services company founded in 2012 with 201–500 employees and headquarters in Clearwater, Florida.linkedin.com · read 15 Oct 2026
- Custom API
- The company advertises a robust API for custom-built integrations.chargebacks911.com · read 15 Oct 2026
- Data handling
- The connector FAQ says only essential transaction and customer data is shared and that transmission is encrypted and GDPR/PCI compliant.chargebacks911.com · read 4 Oct 2026
- Documentation
- Chargebacks911 publishes a large knowledge-guide library covering chargeback rules, fraud types, payment networks and merchant procedures.chargebacks911.com · read 15 Oct 2026
- Error-Risk-Threat notifications
- ERT notifications flag merchant-error liabilities and provide recommended corrective actions.chargebacks911.com · read 15 Oct 2026
- Government criticism
- The FTC and Florida alleged deceptive practices intended to hinder consumers' credit-card disputes; a settlement restricted work with certain high-risk clients and deceptive tactics.ftc.gov · read 15 Oct 2026
- Integration effort
- The connector FAQ says guided integrations are usually live within 15 minutes, while complex custom integrations can take one to three business days.chargebacks911.com · read 15 Oct 2026
- Integrations
- Chargebacks911 says it connects with hundreds of technologies and lists one-click connectors including Shopify, Square, Toast, Clover, BigCommerce and WooCommerce.chargebacks911.com · read 15 Oct 2026
- Integration setup
- The company says most integrations go live within 15 minutes using its guided setup wizard, while complex custom integrations may take 1–3 business days.chargebacks911.com · read 4 Oct 2026
- Intelligent Source Detection
- Intelligent Source Detection uses transaction-level analysis, machine learning and human expertise to identify the underlying trigger of a chargeback.chargebacks911.com · read 15 Oct 2026
- Legal entity and founders
- Crunchbase identifies the legal name as Global e-Services, LLC, a Global Risk Technologies subsidiary founded by Gary Cardone and Monica Eaton-Cardone.crunchbase.com · read 15 Oct 2026
- Limit: Capterra complaints
- One Capterra reviewer alleged overcharging and refusal to refund; another said VMPI details were unavailable in the product and had to be supplied weekly by an account manager.capterra.com · read 15 Oct 2026
- Limit: Trustpilot exit process
- A Trustpilot reviewer reported an incomplete unenrollment process that left the business unable to move to another prevention provider.trustpilot.com · read 15 Oct 2026
- Merchant compliance review
- A 106-point merchant compliance review is offered to identify procedural and policy errors that can cause chargebacks.chargebacks911.com · read 15 Oct 2026
- Named connectors
- The connector page lists Shopify, Square, Toast POS, Clover and BigCommerce among its one-click connectors.chargebacks911.com · read 4 Oct 2026
