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CardFree Loyalty

Sausalito, California, United States

What it is

CardFree Loyalty is a configurable restaurant loyalty platform for branded rewards programs and customer engagement. Restaurants can add enrollment to web and app ordering, kiosks, tableside service, point-of-sale systems, and receipt scans. Programs may include single or multiple membership tiers, reward catalogs, and banked points. Customers can earn through purchases, milestones, multipliers, challenges, referrals, gift-card activity, and other listed rules, then redeem points for dollar or percentage discounts on orders or menu items. A merchant portal supports audience segmentation, offer creation, campaign analytics, and campaigns through email, SMS, push, and geolocation. Campaigns can run immediately, on a schedule, or in response to events such as birthdays, transactions, or inactivity. Customers can manage personal gift cards and send digital cards by SMS or email. The platform lists integrations across ordering, kiosks, tableside service, POS, and receipt scans, and is available on Android, iOS, and web. Pricing is on request; businesses can contact CardFree or book a demo.

For and against

For

  • Enrollment spans web, app, kiosks, POS, and receipts.
  • Programs can include tiers, catalogs, and banked points.
  • Supports email, SMS, push, and geolocation campaigns.
  • Customers can send digital gift cards by SMS or email.
  • Available on Android, iOS, and web.

Against

  • Pricing is available on request.
  • CardFree directs businesses to contact it or book a demo.

The verdict

CardFree Loyalty covers rewards, campaign management, and gift cards across restaurant channels. Businesses need to contact CardFree for pricing or a demo.

Who it suits

CardFree Loyalty is intended for restaurants building rewards programs for online and in-store customers. It may suit businesses that want enrollment, campaigns, gift cards, and redemption across multiple service channels.

Plans and prices

CardFree Loyalty

Priced on request

Pay only for the functionality you need; contact CardFree for a demo

Every plan, in full

On the record

Campaign scheduling
Campaigns can be sent immediately, scheduled, or triggered by events such as birthdays, completed transactions, and inactivity.cardfree.com · read 3 Oct 2026
Data handled
For the Clover POS version, the privacy policy says CardFree may use phone numbers to identify loyalty members, present offers and discounts, and assign transaction points.cardfree.com · read 3 Oct 2026
Earning rules
Customers can earn through milestones, transactions, item purchases, points multipliers, gift-card purchases or reloads, challenges, randomized offers, and referrals.cardfree.com · read 3 Oct 2026
Enrollment channels
Loyalty enrollment can be added to web, app, kiosk, tableside, POS, and post-transaction receipt-scan experiences.cardfree.com · read 3 Oct 2026
Gift cards
Customers can manage personal gift cards and send digital gift cards to contacts by SMS or email.cardfree.com · read 3 Oct 2026
Integrations
The loyalty page lists integration across web and app ordering, kiosks, Pay@Table, tableside EMV or mobile POS, POS single scan or phone number, and receipt scans.cardfree.com · read 3 Oct 2026
Intended customers
CardFree presents the platform for restaurants and describes deployments for both simple and complex loyalty programs, online and in-store.cardfree.com · read 3 Oct 2026
Marketing tools
The merchant portal supports audience segmentation, offer creation, campaign analytics, and email, SMS, push, and geolocation-triggered campaigns.cardfree.com · read 3 Oct 2026
Program structures
Programs can include single-tier or multi-tier rewards, membership tiers, reward catalogs, and banked points.cardfree.com · read 3 Oct 2026
Purpose
CardFree Loyalty is a configurable restaurant loyalty platform designed to support customer engagement, repeat visits, and branded rewards programs.cardfree.com · read 3 Oct 2026
Redemption
Loyalty points can be redeemed as dollar or percentage discounts on order totals or specific menu items.cardfree.com · read 3 Oct 2026
Security and privacy
CardFree says independent third-party experts confirmed its adherence to high industry standards and describes security protections for personal data; it does not guarantee absolute security.cardfree.com · read 3 Oct 2026
Support
CardFree describes its loyalty service as including white-glove service and directs businesses to book a demo or contact the company.cardfree.com · read 3 Oct 2026
Third-party integrations
CardFree says its integrations include POS systems, payment processors, loyalty programs, gift cards, and other systems, and invites businesses to ask about integrations not listed.cardfree.com · read 3 Oct 2026

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