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On the recordRead 11 Oct 202613 facts
Capillary Loyalty+
Plans and prices
Custom enterprise
Priced on request
Custom loyalty program configuration
Read 11 Oct 2026 · capillarytech.com
On the record
- Configurable rules
- Its rule engine can evaluate loyalty type, promotions, and customer spending to trigger actions such as points allocation, communications, coupons, and tier upgrades.docs.capillarytech.com · read 11 Oct 2026
- Integrations
- Event notifications can send Loyalty+ events to configured webhooks for custom integrations, including syncing loyalty information with Magento and sending surveys through Medallia.docs.capillarytech.com · read 11 Oct 2026
- Intended customers
- Capillary describes its loyalty and customer data platform as serving brands across industries including fuel retail, consumer packaged goods, airlines, hospitality, and retail.capillarytech.com · read 11 Oct 2026
- Non-member incentives
- Loyalty+ can issue coupons to non-loyalty customers in response to an event.docs.capillarytech.com · read 11 Oct 2026
- Notable limit
- The Loyalty+ documentation says a tier cannot be inserted between two existing tiers or deleted after it has been created.docs.capillarytech.com · read 11 Oct 2026
- Partner programs
- Coalition programs can sync partner program tiers and add customers through linking APIs.docs.capillarytech.com · read 11 Oct 2026
- Payment incentives
- Loyalty+ supports incentives based on payment modes including debit cards, credit cards, Visa, and Mastercard.docs.capillarytech.com · read 11 Oct 2026
- Program types
- Loyalty+ supports basic programs that reward transactions with points or coupons and paid enrollment programs that sell loyalty status or tiers.docs.capillarytech.com · read 11 Oct 2026
- Purpose
- Loyalty+ rewards customer enrollment and engagement with points and coupons to help brands encourage repeat transactions.docs.capillarytech.com · read 11 Oct 2026
- Security
- Capillary describes its platform as providing enterprise-ready security features and links to its data security and privacy information.capillarytech.com · read 11 Oct 2026
- Support
- Capillary says it collaborates with customer teams to understand their KPIs and prepare a custom proposal; its documentation directs users to product support for some feature enablement.capillarytech.com · read 11 Oct 2026
- Tiers and points
- Brands can configure tier upgrades and downgrades and set rules for earning, redeeming, and expiring points.docs.capillarytech.com · read 11 Oct 2026
