Buildr
California, United States
What it is
Buildr is an AI preconstruction platform for commercial general contractors, connecting CRM with estimating, bid management, workforce planning, and forecasting. Its Construction CRM captures leads, helps qualify pursuits, and manages client relationships alongside preconstruction work. Buildr’s AI agent, Kit, draws on relationships, pursuits, documents, and project records to prepare work and next steps. For RFP intake, Kit reads requests, drafts pursuit fields and follow-up questions, and prepares leads or projects for review before saving anything. Teams can set their own go/no-go questions and criteria, and customize unlimited filterable fields and activities. The mobile CRM supports pipeline management from the field, office, road, or phone, and the platform is available on iOS and the web. Buildr offers a Procore integration for transferring project data to project execution, plus APIs, webhooks, and other ready-made integrations. Pricing is available on request. Support includes historical data import, workflow configuration, training, and unlimited in-house assistance; Buildr states its industry support team averages less than 10 minutes to respond.
For and against
For
- Kit prepares RFP details for review before saving.
- Teams define their own go/no-go criteria.
- Unlimited custom fields and activities are available.
- Includes a Procore integration and APIs.
- Unlimited in-house support is listed.
Against
- Pricing is available on request.
- Buildr states it lacks SOC 2 and ISO 27001 certifications.
- The listed mobile platforms are iOS and web.
The verdict
Buildr links construction CRM and pursuit workflows with other preconstruction functions. Contractors should weigh its request-based pricing and stated certification status alongside its configurable workflows and support.
Who it suits
Buildr is aimed at commercial general contractors managing pursuits and preconstruction work across teams. It may suit contractors seeking configurable CRM workflows and mobile pipeline access.
Plans and prices
Custom pricing
unlimited users · unlimited data · easy data importing · in-house support
Read 30 Sep 2026 · buildr.com
On the record
- AI agent
- Kit is Buildr’s AI agent and uses relationships, pursuits, documents, and project records to prepare work and next steps.buildr.com · read 30 Sep 2026
- Certifications
- Buildr states that it does not currently hold SOC 2 or ISO 27001 certifications.buildr.com · read 30 Sep 2026
- Connectivity
- The platform supports APIs, webhooks, and out-of-the-box integrations to connect with other systems.buildr.com · read 30 Sep 2026
- CRM customization
- Buildr provides unlimited custom fields and activities that are fully filterable and customizable.buildr.com · read 30 Sep 2026
- CRM purpose
- The Construction CRM captures leads, qualifies pursuits, and manages client relationships in the same system as the preconstruction team.buildr.com · read 30 Sep 2026
- Go-no-go workflow
- Teams can configure go/no-go decisions with team-defined critical questions and criteria for consistent pursuit decisions.buildr.com · read 30 Sep 2026
- Hosting
- Buildr is hosted on Heroku on top of Amazon Web Services, with user data stored in Heroku Postgres.buildr.com · read 30 Sep 2026
- Integration
- Buildr provides a Procore integration for handing project data from preconstruction to project execution.buildr.com · read 30 Sep 2026
- Mobile access
- Buildr offers a mobile CRM experience for managing the pipeline from the field, office, road, or phone.buildr.com · read 30 Sep 2026
- Product focus
- Buildr is an AI preconstruction platform for commercial general contractors that connects CRM, estimating, bid management, workforce planning, and forecasting.buildr.com · read 30 Sep 2026
- RFP intake
- Kit reads RFPs, drafts pursuit fields and next questions, and prepares the lead or project for review before anything is saved.buildr.com · read 30 Sep 2026
- Security controls
- Buildr requires two-factor authentication for server, source-code, and third-party-tool access, hashes user passwords with bcrypt, and encrypts client-backend communication with TLS 1.2.buildr.com · read 30 Sep 2026
- Support
- Buildr helps import historical data, configure workflows and custom fields, train users, and provides unlimited in-house support.buildr.com · read 30 Sep 2026
- Support response
- Buildr states that its industry support team has an average response time of less than 10 minutes.buildr.com · read 30 Sep 2026
- Target customers
- General contractors that value inter-departmental collaboration, customer retention, data-driven decisions, and market leadership choose Buildr.buildr.com · read 30 Sep 2026
The review
Buildr is an AI-enabled preconstruction and construction CRM for commercial general contractors. It suits organizations that need pursuits, estimating, bidding and delivery planning to share project context. The trade-off is a custom-quote product with no free tier or published entry price.
Overview
Buildr combines lead capture, pursuit qualification and client relationship management with estimating, bid management, workforce planning and forecasting. Its Construction CRM keeps customer relationships alongside preconstruction work, helping departments coordinate around the same lead and project records instead of maintaining a separate sales database. The product is aimed at general contractors that prioritize inter-departmental collaboration, customer retention and data-driven decisions.
Kit, Buildr’s AI agent, uses relationship, pursuit, document and project records to prepare work and suggest next steps. When an RFP arrives, Kit reads it, drafts pursuit fields and follow-up questions, and prepares a lead or project for review before anything is saved. That approval step keeps users accountable for the resulting record; teams wanting fully automatic intake will find the workflow deliberately supervised.
Key features
- Configurable CRM: Unlimited custom fields and activities are filterable and customizable, while lead capture, email sync, bid tracking and basic pipeline customization cover core pursuit work. The flexibility suits firms with distinct qualification and reporting requirements, although “basic” pipeline customization may feel limiting for teams expecting a deeply redesigned sales board.
- Go/no-go discipline: Teams define critical questions and criteria for pursuit decisions. This turns individual judgment into a repeatable review process and is particularly useful when several departments must agree before committing estimating resources.
- AI-assisted RFP intake: Kit prepares draft fields and questions from an RFP and pauses for review. It can reduce initial data-entry work, but users still need to check the proposed information before saving it.
- Mobile pipeline access: A mobile CRM experience supports pipeline management from the field, office, road or phone. That makes updates practical for staff away from desks rather than restricting CRM work to the office.
- Handoffs and connectivity: A Procore integration passes project data from preconstruction into project execution. APIs, webhooks and out-of-the-box integrations provide additional connection points for teams with a broader software stack.
- Implementation and support: Buildr helps import historical data, configure workflows and fields, train users and provides unlimited in-house support. It states an average industry-support response time of less than 10 minutes, a meaningful advantage for teams that need guided adoption.
- Security posture: Two-factor authentication is required for server, source-code and third-party-tool access; passwords use bcrypt hashing and client-backend communication uses TLS 1.2. Buildr is hosted on Heroku over Amazon Web Services with data in Heroku Postgres. It states that it does not currently hold SOC 2 or ISO 27001 certification, which may matter in vendor reviews.
Pricing
Custom pricing
Buildr prices its service on request. The plan includes unlimited users, unlimited data, data importing, in-house support, guided onboarding, implementation services, free training and cloud hosting. Unlimited users and data remove seat and storage ceilings for growing contractor organizations, while the onboarding and implementation services favor teams prepared for a managed rollout. The absence of a published price or free tier makes it difficult for smaller firms to budget or trial the product without speaking to sales.
Platforms
Buildr runs on the web and iOS, with a mobile app for CRM access outside the office.
Who it's for
Buildr is best suited to commercial general contractors whose sales and preconstruction teams need one record of relationships, pursuits, documents and projects. It is a strong fit when structured go/no-go reviews, configurable fields, Procore handoffs and guided implementation are priorities. Smaller contractors seeking a simple, independently priced CRM, or organizations requiring SOC 2 or ISO 27001 certification, should evaluate alternatives before committing.
Pros and cons
Pros
- Connects CRM, estimating, bid management, workforce planning and forecasting in a preconstruction workflow.
- Unlimited custom fields and activities support contractor-specific qualification and reporting.
- Kit can turn RFP content into draft pursuit information while retaining human approval.
- Unlimited users and data, implementation help, training and in-house support suit broad rollouts.
- Procore integration plus APIs and webhooks support operational handoffs.
Cons
- Pricing is custom, with no published entry cost or free plan for self-service evaluation.
- Pipeline customization is described as basic, so highly specialized sales processes may need workarounds.
- No SOC 2 or ISO 27001 certification is currently held.
- Web and iOS coverage excludes Android for teams standardized on that platform.
Alternatives
Choose Construction CRM Software when you want a broader comparison of construction-focused CRM products.
LeadPerfection adds a free trial and supports Android, iOS and web, making it worth considering for home-remodeling businesses associated with RJR Technology.
Zapo CRM offers paid plans with a free plan and trial; its Pro tier has unlimited users with usage fees, while Plus allows two users and Standard one.
BuildTools Bidding starts at $499 a month with a 12-month commitment and is aimed at custom home builders and remodelers.
CMiC is a paid platform for general contractors, subcontractors and heavy-highway organizations, with Android, iOS, web, API and self-hosted access.
improveit360 is a paid Android, iOS and web product whose listed base account includes 10 licenses and per-user pricing.
Deltek Maconomy is a paid enterprise ERP for professional-services firms, with pricing handled through a demo request.
Followup CRM is an alternative for teams wanting a published annual starter price: $99 per user per year, billed annually with a five-user minimum.
Verdict
Look elsewhere if transparent pricing, Android access, a free evaluation tier or currently held SOC 2 or ISO 27001 certification is essential.