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On the recordRead 12 Oct 202619 facts
Botsonic
Botsonic · San Francisco, California, United States · founded 2021
Plans and prices
Starter
$16a month, billed yearly
1 team member · 1,000 messages/month · 1 chatbot · 10M uploaded characters
Read 12 Oct 2026 · botsonic.com
Professional
$41a month, billed yearly
2 team members · 3,000 messages/month · 2 chatbots · 50M uploaded characters
Read 12 Oct 2026 · botsonic.com
Advanced
$249a month, billed yearly
5 team members · 12,000 messages/month · 100M uploaded characters · 5 workflows
Read 12 Oct 2026 · botsonic.com
Enterprise
Priced on request
Custom team members, messages, chatbots, and upload characters · API access · SSO/SAML · Priority support
Read 12 Oct 2026 · botsonic.com
On the record
- Analytics and handoff
- The site describes conversation monitoring and performance insights, resolution measurement, and live-agent handoff for complex queries.botsonic.com · read 12 Oct 2026
- Branding and deployment
- Users can customize the agent’s branding and conversational tone, then embed its chat widget on a website.botsonic.com · read 12 Oct 2026
- Channels
- The product describes integrations across websites, WhatsApp, SMS, Facebook Messenger, Slack, and other channels.botsonic.com · read 12 Oct 2026
- Compliance
- The site states Botsonic is SOC 2 Type 2 compliant, GDPR compliant, and aligned with HIPAA requirements.botsonic.com · read 12 Oct 2026
- Data security
- The site says data and chats are encrypted at rest with AES-256 and in transit with TLS 1.3 using AES-256, with data separated by workspace and organization.botsonic.com · read 12 Oct 2026
- Deployment channels
- multichannelbotsonic.com · read 20 Sep 2026
- Human handoff
- Yesbotsonic.com · read 20 Sep 2026
- Knowledge-base answers
- Yesbotsonic.com · read 20 Sep 2026
- Languages
- Botsonic says it supports customer experiences in over 50 languages.botsonic.com · read 12 Oct 2026
- Model data policy
- Botsonic says it uses models whose input data is not used to retrain the models.botsonic.com · read 12 Oct 2026
- Model routing
- Botsonic says its GPT Router routes dynamically between multiple AI models and that it is model-agnostic.botsonic.com · read 12 Oct 2026
- Included conversations
- 1000botsonic.com · read 20 Sep 2026
- Plan limitations
- The pricing page lists message allowances of 1,000 per month for Starter, 3,000 for Professional, and 12,000 for Advanced; it says there is no pay-as-you-go plan.botsonic.com · read 12 Oct 2026
- Purpose
- Botsonic scans websites, files, and help centers to build AI chatbots that automate customer support, engagement, and sales.botsonic.com · read 12 Oct 2026
- Paid from
- 16botsonic.com · read 20 Sep 2026
- Support
- The Enterprise plan includes priority support and offers an optional dedicated Slack channel for direct support.botsonic.com · read 12 Oct 2026
- Training sources
- Users can upload PDF, Word, and Excel files, add a website, or sync data from Google Drive, Confluence, and Notion.botsonic.com · read 12 Oct 2026
