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BackBox

The corporate headquarters is listed at 14135 Midway Road, Greenhill Towers, Suite G250, Addison, Texas 75001.

Plans and prices

Premium

Priced on request

Everything in Standard · compliance automation and monitoring · remediation · performance trends

Standard

Priced on request

Multi-vendor support · onboarding and inventory · backup and one-click restore · task automation

Kilter AI

Priced on request

Includes Enterprise plus automation creation assistant · high availability and SD-WAN/SASE are add-ons

Kilter ALM

Priced on request

Backup, restore and automate · compliance and AI features not included · high availability and SD-WAN/SASE are add-ons

Kilter Enterprise

Priced on request

Includes ALM plus compliance features · AI assistant not included · high availability and SD-WAN/SASE are add-ons

Every plan, in full

On the record

AI capabilities
Kilter AI adds actionable CVE intelligence, workaround insights, CVE-to-chain conversion and an automation-creation assistant.backbox.com · read 15 Oct 2026
API
The product exposes a REST API following OpenAPI guidelines for custom integrations.backbox.com · read 15 Oct 2026
API updates
Release notes document API token authentication, dashboard API calls, IntelliChecks endpoints and OIDC single sign-on support for Okta, Azure, JumpCloud, Duo and ForgeRock.updates.backbox.com · read 15 Oct 2026
Automation
The features page lists a pre-built automation library, task automation, event-driven automation, and automated OS and firmware upgrades.backbox.com · read 9 Oct 2026
Automation library
The platform advertises more than 3,000 pre-built automations.backbox.com · read 15 Oct 2026
Backup and recovery
Kilter backs up, validates and restores network devices, including one-click restore and five-step backup verification.backbox.com · read 15 Oct 2026
Backup and restore
The product includes automated configuration backups, backup comparison, and one-click restore.backbox.com · read 9 Oct 2026
Company legal identity
The MLSA identifies the contracting entity as BackBox Software US, a Delaware corporation.backbox.com · read 15 Oct 2026
Company size
Gartner lists BackBox as a private company founded in 2009 with 11–50 employees and Dallas, USA headquarters.gartner.com · read 15 Oct 2026
Compliance
The Enterprise tier adds compliance monitoring, policy checks, configuration-drift detection and automated remediation.backbox.com · read 15 Oct 2026
Deployment
The software is offered as on-premises or SaaS and can be installed on VMware, Hyper-V, XenServer/Nutanix or bare metal.backbox.com · read 15 Oct 2026
Device coverage
BackBox says its platform supports more than 180 vendors and thousands of devices.backbox.com · read 9 Oct 2026
Documentation
BackBox provides a Help Center with knowledge articles, product documentation, patches and upgrades, training videos and device lookup.backbox.com · read 15 Oct 2026
Funding
VentureBeat reported a $32 million Series A led by Elsewhere Partners on October 26, 2021.venturebeat.com · read 15 Oct 2026
Integrations
BackBox lists ITSM, CMDB, PAM, observability, SD-WAN/SASE, identity, messaging and DevOps integrations, including ServiceNow, LogicMonitor, CyberArk, Kentik, Cisco Meraki and Slack.backbox.com · read 15 Oct 2026
Large-environment sizing
The sizing guide recommends up to eight 64-bit CPU cores, 64 GB memory and 2 TB disk for an enterprise management server.info.backbox.com · read 15 Oct 2026
Leadership news
BackBox announced Rekha Shenoy as CEO and board director on May 6, 2024, succeeding Andrew Kahl.backbox.com · read 15 Oct 2026
Licence model
The MLSA grants a non-exclusive internal-use licence that may be perpetual or subscription-based; it is non-transferable and proprietary.backbox.com · read 15 Oct 2026

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