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Algomox ITMox
Bangalore, Karnataka, India
What it is
Algomox ITMox is an AI-native AIOps platform covering observability, incident intelligence, service management, cloud and infrastructure automation, and asset intelligence. Its portfolio lists more than 25 capabilities across storage, compute, network, cloud, and data-center domains. The Norra agent reads signals or tickets, retrieves topology and CMDB context from MoxDB, selects a remediation, executes it through ITMox or existing tools, and verifies the result. ITMox supports demand forecasting and what-if scenarios. Integration options include prebuilt connectors, open APIs, lightweight collectors, bidirectional ITSM and CMDB synchronization, event ingestion, workflow orchestration, and webhooks. Listed connections include Prometheus, Grafana, Datadog, Splunk, ServiceNow, Jira, AWS, Azure, Kubernetes, CrowdStrike, Okta, Slack, and Microsoft Teams. Deployment can be SaaS, on-premises, air-gapped, or hybrid. Algomox describes role-based access, approvals, policy guardrails, immutable audit logs, data residency controls, and zero data egress for certain deployments. Pricing is available by request, with a three-day trial listed.
For and against
For
- More than 25 capabilities across five domains
- Norra executes and verifies remediation workflows
- Demand forecasting and what-if scenarios
- SaaS, on-premises, and air-gapped options
- Broad connector and API support
Against
- Pricing requires a sales conversation
- Three-day trial is the listed trial period
- Feature scope spans many operational domains
The verdict
ITMox brings monitoring, incident response, service management, and infrastructure automation into one platform. Its deployment, integration, and governance options are suited to complex IT environments, but pricing requires contacting Algomox.
Who it suits
ITMox is aimed at CIOs, infrastructure and NOC leaders, service-desk teams, SREs, Cloud/DevOps leads, asset managers, and MSPs. It suits organizations needing automated operations across infrastructure and IT service domains.
Plans and prices
Custom enterprise pricing
Pricing conversation available by contacting Algomox
Read 4 Oct 2026 · algomox.com
On the record
- Agentic workflow
- Norra reads signals or tickets, retrieves topology and CMDB context from MoxDB, selects a fix, executes it through ITMox or existing tools, and verifies the result.algomox.com · read 4 Oct 2026
- Capabilities
- The ITMox portfolio lists more than 25 capabilities across five domains.algomox.com · read 4 Oct 2026
- Compliance references
- The company lists DPDP, RBI, SEBI, CERT-In, ISO 27001, and SOC 2 among its trust and compliance references.algomox.com · read 4 Oct 2026
- Deployment
- Algomox describes SaaS, on-premises, and air-gapped deployment options for ITMox.algomox.com · read 4 Oct 2026
- Integration examples
- Algomox lists connectors for tools including Prometheus, Grafana, Datadog, Splunk, ServiceNow, Jira, AWS, Azure, Kubernetes, CrowdStrike, Okta, Slack, and Microsoft Teams.algomox.com · read 4 Oct 2026
- Integrations
- ITMox offers prebuilt connectors, open APIs, lightweight collectors, bidirectional ITSM and CMDB sync, event ingestion, workflow orchestration, and webhook support.algomox.com · read 4 Oct 2026
- Intended users
- The ITMox page identifies CIOs, infrastructure and NOC leaders, ITSM and service desk leads, SREs, Cloud/DevOps leads, IT asset managers, and MSPs as audiences.algomox.com · read 4 Oct 2026
- Pricing visibility
- The contact page offers a sales or pricing conversation but does not state a product price.algomox.com · read 4 Oct 2026
- Purpose
- ITMox is an AI-native AIOps platform spanning observability, incident intelligence, service management, cloud and infrastructure automation, and asset intelligence.algomox.com · read 4 Oct 2026
- Security controls
- The company describes RBAC, approval workflows, policy guardrails, and immutable audit logs for agent actions.algomox.com · read 4 Oct 2026
- Sovereignty
- Algomox says deployments can be on-premises or air-gapped, with zero data egress and data residency controls.algomox.com · read 4 Oct 2026
- Support and contact
- Algomox invites sales and pricing inquiries and says it replies within 1–3 business days.algomox.com · read 4 Oct 2026
