- Home
- IT Capacity Management Software
- Sunbird dcTrack
Sunbird dcTrack
Sunbird Software, Inc. lists its address as 30 Knightsbridge Road, Suite 620, Piscataway, New Jersey 08854.
What it is
Sunbird dcTrack is data center infrastructure management software for asset, capacity, and change management. Its capacity views show available rack space, power, network ports, and capacity in infrastructure devices such as UPSs, CRACs, and circuit panels. Version 9.3.5 adds tracking and modeling for liquid-cooling infrastructure, including coolant distribution units and manifolds. The UniversalConnector G2 supports bidirectional integration with systems including ServiceNow, Cisco ACI, and Equinix SmartView. The ServiceNow connector in version 9.3.5 adds circular updates in both directions, filtering improvements, and inherited field mappings for child classes. Security features include role-based granular permissions and audit logs; identity support includes multi-tenancy, SAML 2.0, LDAP, and Active Directory. The mobile-friendly HTML5 interface works in mobile browsers without a thick client. Sunbird offers hosted SaaS and on-premises virtual server deployment, with VMware, Microsoft Hyper-V, Linux KVM, and AWS listed as options. Pricing starts at $19.50/mo, billed annually with an upfront commitment; licenses are based on cabinets. A free 30-day trial with your own data and an online demo are available.
For and against
For
- Shows rack space, power, ports, and device capacity.
- Tracks liquid-cooling infrastructure in version 9.3.5.
- Supports bidirectional integrations with listed systems.
- Offers hosted SaaS and on-premises deployment.
- Free 30-day trial and online demo are available.
Against
- No free plan is listed.
- Annual upfront commitment is required.
- Licenses are based on cabinets.
The verdict
dcTrack combines data center capacity views, asset and change management, integrations, and access controls. Consider the cabinet-based annual commitment and deployment needs when evaluating it.
Who it suits
dcTrack is suited to organizations managing data center assets, capacity, and changes, particularly those that need rack, power, or cooling visibility. Its SaaS and on-premises options support different deployment preferences.
Plans and prices
dcTrack DCIM Operations
Unlimited users · Unlimited sites · Unlimited assets · 1 cabinet license and 2 monitoring node licenses included
Read 4 Oct 2026 · sunbirddcim.com
On the record
- Capacity planning
- It provides views of available rack space, power, network ports, and capacity in infrastructure devices such as UPSs, CRACs, and circuit panels.sunbirddcim.com · read 4 Oct 2026
- Deployment
- Sunbird states the software is available as a hosted SaaS offer and also describes an on-premises virtual server deployment.sunbirddcim.com · read 4 Oct 2026
- Identity access
- The dcTrack datasheet describes support for multi-tenancy, granular permissions, SAML 2.0, LDAP, and Active Directory.sunbirddcim.com · read 4 Oct 2026
- Integrations
- The UniversalConnector G2 supports bidirectional integration with systems including ServiceNow, Cisco ACI, and Equinix SmartView.sunbirddcim.com · read 4 Oct 2026
- Licensing limit
- The subscription pricing page says an annual upfront commitment is required, and licenses are based on cabinets for dcTrack Operations.sunbirddcim.com · read 4 Oct 2026
- Liquid cooling
- Version 9.3.5 adds tracking and modeling for liquid cooling infrastructure including coolant distribution units and manifolds.sunbirddcim.com · read 4 Oct 2026
- Purpose
- dcTrack is DCIM Operations software for asset, capacity, and change management in data centers.sunbirddcim.com · read 4 Oct 2026
- Security
- Sunbird lists role-based granular permissions and audit logs among dcTrack features.sunbirddcim.com · read 4 Oct 2026
- ServiceNow connector
- Version 9.3.5 enhances the certified ServiceNow connector with bidirectional circular updates, filtering improvements, and inherited field mappings for child classes.sunbirddcim.com · read 4 Oct 2026
- Support
- Maintenance customers receive support portal access for tickets, chat or phone support, releases, security updates, documentation, forums, and online training.sunbirddcim.com · read 4 Oct 2026
- Supported virtual platforms
- The dcTrack datasheet lists VMware, Microsoft Hyper-V, Linux KVM, and Amazon Web Services as platform options.sunbirddcim.com · read 4 Oct 2026
- Trial and demo
- Sunbird advertises a free 30-day trial with your own data and a free online demo.sunbirddcim.com · read 4 Oct 2026
- Web and mobile access
- The dcTrack datasheet describes a web-based HTML5 interface that is mobile friendly and works in browsers on mobile devices without a thick client.sunbirddcim.com · read 4 Oct 2026
