On the recordRead 3 Oct 202613 facts
AKUVO
Malvern, Pennsylvania, United States
Plans and prices
AKUVO AI
Priced on request
Everything in Signature · Collector Assistant · AI Virtual Collector · Ask Mark and AI Deep Think
Read 3 Oct 2026 · akuvo.com
Essential
Priced on request
Engagement Assistant · Automated Playbooks · Digital Self-Service · iQ Base included
Read 3 Oct 2026 · akuvo.com
Signature
Priced on request
Everything in Essential · expanded ecosystem integrations · specialty processing · reports and dashboards
Read 3 Oct 2026 · akuvo.com
On the record
- Additional charges
- AKUVO data models are purchased separately and work with any package.akuvo.com · read 3 Oct 2026
- AI
- AKUVO AI includes Collector Assistant and AI Virtual Collector capabilities for text, chat, and voice interactions.akuvo.com · read 3 Oct 2026
- Automation
- Automated Playbooks execute collection activities and provide collectors with next steps based on account-holder behavior.akuvo.com · read 3 Oct 2026
- Collections workflows
- The platform supports collections activities from the first day of delinquency through charge-off, including bankruptcy, repossession, disputes, hardships, and legal processes.akuvo.com · read 3 Oct 2026
- Company
- AKUVO says it was founded as a Credit Union Service Organization and serves banks, credit unions, and fintechs.akuvo.com · read 3 Oct 2026
- Digital engagement
- AKUVO offers voice, SMS/RCS, email, letters, chat, and digital self-service channels for account holders.akuvo.com · read 3 Oct 2026
- Integrations
- AKUVO describes connections for core banking, payments, credit bureaus, communications, repossession, outsourcing, and bankruptcy tools, and lists Symitar, Corelation, DNA, and Keystone as core systems.akuvo.com · read 3 Oct 2026
- Packages
- The maker describes Essential as intended for teams of one or two collectors, Signature for teams of two or more, and AKUVO AI for institutions seeking an AI-powered operation.akuvo.com · read 3 Oct 2026
- Prioritization
- Optional data models rank accounts by severity, propensity, and behavioral patterns.akuvo.com · read 3 Oct 2026
- Product
- AKUVO is a collections and credit-risk platform built for banks, credit unions, and fintechs.akuvo.com · read 3 Oct 2026
- Security
- AKUVO says its cloud-native infrastructure and safeguards are intended to protect institutions and data.akuvo.com · read 3 Oct 2026
- Support
- AKUVO describes a loyalty team of collections industry veterans providing expert support and advisory from onboarding through ongoing optimization.akuvo.com · read 3 Oct 2026
