On the recordRead 9 Oct 202615 facts
Sendbird Chat
San Mateo, California, USA
Plans and prices
Free trial
Free
No overages allowed · All pro features · No credit card required · Community support
Read 9 Oct 2026 · sendbird.com
Starter 5K
$349a month, billed yearly
5K MAU · Messaging essentials · Basic moderation · Ticketed support
Read 9 Oct 2026 · sendbird.com
Pro 5K
$499a month, billed yearly
5K MAU · All Starter features · Translation · Data export
Read 9 Oct 2026 · sendbird.com
Enterprise
Priced on request
Select from all features · Dedicated or shared server · Various levels of support · Add-on products
Read 9 Oct 2026 · sendbird.com
On the record
- Compliance
- Sendbird lists SOC 2, ISO 27001, GDPR, and HIPAA with BAA among its compliance frameworks.sendbird.com · read 9 Oct 2026
- Data residency
- Sendbird says regional hosting is available to support data residency needs and that flexible data retention settings can align with customer policy.sendbird.com · read 9 Oct 2026
- Integrations
- The chatbot interface supports chatbots that send and receive messages, while post-event webhooks can support custom notifications, CRM, and support desk integrations.sendbird.com · read 9 Oct 2026
- Media and engagement
- Chat supports audio, video, images, GIFs, files, offline messages, message threading, announcements, scheduled messages, polls, and translation.sendbird.com · read 9 Oct 2026
- Messaging
- Features include private one-to-one and group chat, public group chat, supergroups, receipts, presence, push notifications, reactions, and mentions.sendbird.com · read 9 Oct 2026
- Moderation
- Moderation features include a dashboard, AI image moderation, profanity and domain filters, user blocking, banning, muting, and reporting.sendbird.com · read 9 Oct 2026
- Purpose
- Sendbird Chat provides SDKs and a chat API for building in-app messaging experiences.sendbird.com · read 9 Oct 2026
- SDK languages
- The Chat SDKs listed include Android, iOS, JavaScript, .NET, Unity, and Flutter.sendbird.com · read 9 Oct 2026
- Security
- Sendbird states that its server supports TLS v1.3, message files use AES256 encryption, and IP whitelisting is available.sendbird.com · read 9 Oct 2026
- Support
- The product page describes SDKs, UI kits, sample apps, dashboards, documentation, and white-glove support for developers.sendbird.com · read 9 Oct 2026
- UI kits
- Sendbird offers prebuilt chat UI kits for web with React, iOS, Android, and React Native.sendbird.com · read 9 Oct 2026
- Usage limits
- The pricing comparison lists message retention of six months and says extended message retention is available on Enterprise.sendbird.com · read 9 Oct 2026
- Who it serves
- Sendbird says its platform supports delivery and rideshare, e-commerce and retail, healthcare, travel and hospitality, and financial services businesses.sendbird.com · read 9 Oct 2026
