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AIM (Auto Impound Management)
Red Bank, New Jersey, United States
What it is
AIM (Auto Impound Management) is a cloud-based platform for municipal impound operations, covering dispatch and intake through release, auction, or disposal. It manages towing requests, DMV updates, inventory, and holds through a web portal or mobile device. GPS integration and rotation logic can assign the nearest available tower. The system generates notification letters and tracks compliance, while built-in auction tools support bidding and title transfer. NOBEL says AIM can be customized for a state, city, or single tow yard and serves public agencies. Role-based access and an audit trail are provided for impound records. NOBEL says its platforms use Microsoft hosting and are maintained with 99.95% uptime. Support includes 24/7 emergency response and standard phone support Monday through Friday, 9 AM–7 PM ET. AIM is paid, but its product page does not list a price; prospective customers are directed to contact sales for a demo and pricing.
For and against
For
- Covers dispatch through release, auction, or disposal.
- GPS and rotation logic support tower assignment.
- Generates notification letters and tracks compliance.
- Records have role-based access and an audit trail.
- 24/7 emergency response is available.
Against
- Prospective customers are directed to contact sales for a demo.
- Standard phone support is limited to weekdays, 9 AM–7 PM ET.
The verdict
AIM covers a broad municipal impound workflow and includes dispatch, compliance, and auction tools. Pricing requires a sales inquiry, so organizations should confirm the terms for their deployment.
Who it suits
AIM suits public agencies and towing operations coordinating municipal impounds. Its stated customization options include state, city, and single tow-yard deployments.
Plans and prices
Custom AIM deployment
Contact sales for pricing and demo · cloud or optional self-hosting · municipal impound workflows
Read 14 Oct 2026 · nobelsystems.com
AIM (Auto Impound Management)
Customizable for state, city, or single tow yard · pricing not listed
Read 9 Oct 2026 · nobelsystems.com
On the record
- Auction
- Built-in auction tools manage bidding and title transfer.nobelsystems.com · read 9 Oct 2026
- Auction integrations
- The product supports live-auction scheduling, public notices, online auction-platform integration and a JD Power minimum-bid guide.omniapartners.com · read 14 Oct 2026
- Auction management
- Built-in auction tools support bidding, title transfer and documentation of vehicle sales.nobelsystems.com · read 14 Oct 2026
- Automated notices
- AIM generates owner and compliance letters and tracks notification compliance for unclaimed vehicles.nobelsystems.com · read 14 Oct 2026
- Availability claim
- NOBEL states that its Microsoft-hosted platforms are maintained at 99.95% uptime, while the AIM brochure advertises 24/7 availability.nobelsystems.com · read 14 Oct 2026
- Centralized operations
- The system combines dispatch, impound intake, towing requests, DMV updates, vehicle release, inventory monitoring and contractor coordination.nobelsystems.com · read 14 Oct 2026
- Company founding
- BBB records state that NOBEL Systems was started and incorporated on July 3, 1984.bbb.org · read 14 Oct 2026
- Company headquarters
- NOBEL’s own site lists 157 Broad Street, Suite 317, Red Bank, New Jersey as its address.nobelsystems.com · read 14 Oct 2026
- Company legal identity
- The Better Business Bureau lists the maker as NOBEL Systems, Inc., a corporation managed by president Levon Baghdassarian.bbb.org · read 14 Oct 2026
- Dispatch
- AIM can assign the nearest available tower using GPS integration and compliant rotation logic.nobelsystems.com · read 9 Oct 2026
- Dispatch options
- The product brochure describes rotation-based or custom dispatch and finding the nearest tower.omniapartners.com · read 14 Oct 2026
- GPS dispatch
- AIM assigns the nearest available tower using GPS integration and rotation rules.nobelsystems.com · read 14 Oct 2026
- Historical deployment
- A 2010 PRLog announcement said AIM was being used by several New Jersey municipalities, including Jersey City, and required only a computer and internet connection.prlog.org · read 14 Oct 2026
- Historical integrations
- The 2010 announcement described NADA, R.L. Polk/Carfax VIN validation, STAMP motor-vehicle integration and AgencySyncBids online auctions.prlog.org · read 14 Oct 2026
- Hosting and uptime
- NOBEL says its platforms are backed by Microsoft hosting and maintained with 99.95% uptime.nobelsystems.com · read 9 Oct 2026
- Hosting security
- The SaaS model is described as including backups, firewalls, antivirus and security management, with role-based access and security monitoring.omniapartners.com · read 14 Oct 2026
- Intended users
- NOBEL describes AIM as serving public agencies and says it can be customized for a state, city, or single tow yard.nobelsystems.com · read 9 Oct 2026
- Limit: licence disclosure
- NOBEL describes AIM as patented technology and a registered trademark, but the reviewed pages do not name an open-source licence.nobelsystems.com · read 14 Oct 2026
