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On the recordRead 11 Oct 202618 facts
Agentency
Plans and prices
Free
Free
50 messages / month · 1 AI agent · 400 KB knowledge · 1 custom instruction
Read 11 Oct 2026 · agentency.com
Starter
$15.17a month, billed yearly
500 messages / month · 2 AI agents · 10 MB knowledge · 3 instructions + 3 automated actions
Read 11 Oct 2026 · agentency.com
Standard
$79.17a month, billed yearly
4,000 messages / month · 5 AI agents · 20 MB knowledge · 8 instructions + 8 automated actions
Read 11 Oct 2026 · agentency.com
Pro
$199.17a month, billed yearly
15,000 messages / month · 10 AI agents · 40 MB knowledge · 12 instructions + 12 automated actions
Read 11 Oct 2026 · agentency.com
Agency
$399.17a month, billed yearly
50,000 messages / month · 30 AI agents · 60 MB knowledge per agent · 20 instructions + 20 automated actions
Read 11 Oct 2026 · agentency.com
On the record
- Actions
- Agents can check product stock, book appointments, create support tickets, qualify leads and track orders.agentency.com · read 11 Oct 2026
- Analytics
- The dashboard tracks resolution and handoff rates, customer feedback and questions the agent could not answer.agentency.com · read 11 Oct 2026
- Channels
- Supported messaging channels listed include WhatsApp, Instagram, Messenger, Telegram, Slack, Discord, LINE, Viber, WeChat and SMS, alongside a website widget and shareable chat link.agentency.com · read 11 Oct 2026
- Data deletion
- The maker says removing a knowledge source removes it from the agent immediately and customer records can be scrubbed on request.agentency.com · read 11 Oct 2026
- Deployment channels
- multichannelagentency.com · read 22 Sep 2026
- Human handoff
- Yesagentency.com · read 22 Sep 2026
- Integrations
- Named integrations include Shopify, WooCommerce, WordPress and custom API; the site also says workflows can connect through Zapier and its API.agentency.com · read 11 Oct 2026
- Knowledge-base answers
- Yesagentency.com · read 22 Sep 2026
- Knowledge retrieval
- The product describes two-stage retrieval combining keyword and meaning-based search with a reranker, and says agents can abstain when confidence is low.agentency.com · read 11 Oct 2026
- Languages
- Agentency says it answers in more than 90 languages, detected per message.agentency.com · read 11 Oct 2026
- Included conversations
- 500agentency.com · read 22 Sep 2026
- Plan limits
- The pricing comparison lists one included teammate on Free, with 3, 5, 10 and 25 included on Starter, Standard, Pro and Agency respectively; all plans have no per-seat fees.agentency.com · read 11 Oct 2026
- Product
- Agentency builds no-code AI chatbots trained on a business’s website, documents and FAQs, with source references behind replies.agentency.com · read 11 Oct 2026
- Security
- The maker says traffic is encrypted in transit, workspaces are isolated, accounts support two-factor authentication and scoped API keys, and customer data is not sold.agentency.com · read 11 Oct 2026
- Paid from
- 15.17agentency.com · read 22 Sep 2026
- Support
- The website says its team usually replies to email questions within one business day.agentency.com · read 11 Oct 2026
- Who it is for
- The maker presents Agentency for businesses handling customer support, sales, bookings and ecommerce conversations, and names clinics, hotels, schools and government teams among its audiences.agentency.com · read 11 Oct 2026
