71lbs

No phone app

4.8No. 29 of 29
in Shipping Software

Recognised40% of the score3
Phone app26% of the score0
Documented20% of the score37
Free plan14% of the score30

Free plan: No
Runs on: api, Web

Summary

71lbs is ranked #29 of 29 in shipping software on Samsung Mobile US Press. It runs on API, Web. There is no free plan.

71lbs plans and pricing

All plans

SMB $40 40% of savings recovered Up to $300K annual spend · Late delivery refunds (FedEx & UPS) · Lost and damaged refunds · No upfront cost · Cancel anytime 71lbs.com · 4 Oct 2026

Enterprise Not published Custom pricing based on your spend & mix Over $300K annual spend · Contract negotiations with FedEx & UPS · Dedicated account manager 71lbs.com · 4 Oct 2026

Compared on shipping software

Shipment tracking: Yes71lbs.com
Shipping automation: Yes71lbs.com

Facts

What it does: 71lbs helps companies reduce shipping costs by recovering late delivery refunds, negotiating carrier rates, and providing SMB group savings.71lbs.com · 4 Oct 2026
Automated refund recovery: It tracks FedEx and UPS shipments, files claims when deliveries miss guarantees, and sends weekly refund reports.71lbs.com · 4 Oct 2026
Carrier account setup: Customers connect FedEx and UPS accounts using their carrier credentials; 71lbs says setup takes about two minutes and requires no downloads.71lbs.com · 4 Oct 2026
Rate negotiation: 71lbs analyzes shipping data to benchmark rates and gives customers guidance for negotiating directly with FedEx and UPS.71lbs.com · 4 Oct 2026
Lost and damaged claims: For lost or damaged shipments, it uses software and specialists to follow claims, and says approval rates are 70%+.71lbs.com · 4 Oct 2026
Claim limits: The page lists automatic coverage up to $100 and says higher-value items require purchasing the carrier's Declared Value; inadequate packaging, prohibited items, and acts of God are not covered.71lbs.com · 4 Oct 2026
SMB shipping discounts: The SMB Savings Program advertises 14%–21% savings, with no volume minimums or long-term contract.71lbs.com · 4 Oct 2026
Dashboard and API: 71lbs says its dashboard, reporting, and API provide shipping analytics, discount benchmarks, and savings opportunities.71lbs.com · 4 Oct 2026
Refund timing and billing: The FAQ says refunds typically appear within 2–4 weeks of activation and the service fee is invoiced separately at month end.71lbs.com · 4 Oct 2026
Support: 71lbs lists email and phone support and says chat is available Monday–Friday, 8:30 a.m.–5:00 p.m. EST.71lbs.com · 4 Oct 2026
Company identity: The site identifies the business as 71lbs, Inc.; its privacy page says 71 Pounds, Inc. is a Delaware corporation.71lbs.com · 4 Oct 2026