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360insights Experience Hub

The company lists 300 King St, Whitby, Ontario, Canada as the address for 360insights (Canada) Ltd.; the page does not identify it as headquarters.

What it is

360insights Experience Hub is a role-based partner portal for organizations coordinating programs across partner ecosystems. Partners and internal teams can access programs, work with content, track progress and take action in one environment. The portal tailors experiences to participants' roles, regions and program participation, and presents initiatives and resources in guided pathways. Permissions and eligibility controls determine what participants can see, while engagement signals can inform refinements over time. Experience Hub connects with the Incentives Suite, allowing participants to view programs and take action on rebates, co-marketing funds, rewards and promotions. The 360insights Platform is designed to integrate with CRM, ERP and partner systems such as PRM. The company says its platform uses role-based access, secure authentication and authorization, and least-privilege access. It reports SOC 1, SOC 2 and ISO 27001 certifications through third-party audits, and says sensitive program, participant and financial data is protected through encryption and access controls. 360insights also says it supports GDPR and other applicable privacy laws. Pricing is available on request.

For and against

For

  • Personalizes content by role, region and program participation.
  • Permissions and eligibility controls govern participant access.
  • Connects with the Incentives Suite.
  • Designed to integrate with CRM, ERP and PRM systems.

Against

  • Pricing is available on request.
  • Technical support links are available to existing users after signing in.

The verdict

Experience Hub brings program access, content, progress tracking and incentives-related actions into a role-based portal. Organizations considering it should account for its on-request pricing and the sign-in requirement for support links.

Who it suits

The hub is designed for organizations managing complex partner ecosystems, including partners, resellers, dealers and internal teams. Its regional flexibility is intended to support global alignment alongside local market needs.

On the record

Access security
The company says the platform uses role-based access controls, secure authentication and authorization, and least-privilege access.360insights.com · read 7 Oct 2026
Company
360insights describes itself as a partner engagement and business optimization company offering a SaaS platform for brands managing channel ecosystems.360insights.com · read 7 Oct 2026
Data protection
The platform security page says sensitive program, participant, and financial data is protected through encryption and access controls.360insights.com · read 7 Oct 2026
Engagement insights
The product can use engagement signals to refine experiences over time.360insights.com · read 7 Oct 2026
Guided participation
The hub presents initiatives and resources in guided pathways intended to help participants take action.360insights.com · read 7 Oct 2026
Incentives connection
Experience Hub connects with the Incentives Suite so participants can view programs, track progress, and take action on rebates, co-marketing funds, rewards, and promotions.360insights.com · read 7 Oct 2026
Integrations
The 360insights Platform is designed to integrate with CRM, ERP, and partner systems such as PRM.360insights.com · read 7 Oct 2026
Intended users
The product is designed for organizations managing complex partner ecosystems, including partners, resellers, dealers, and internal teams.360insights.com · read 7 Oct 2026
Permissions
It provides controls for permissions and eligibility to govern what participants can see.360insights.com · read 7 Oct 2026
Personalization
It tailors experiences to participants’ roles, regions, and program participation.360insights.com · read 7 Oct 2026
Privacy
360insights says it supports GDPR and other applicable privacy laws and applies privacy-by-design and privacy-by-default principles.360insights.com · read 7 Oct 2026
Product
Experience Hub is a role-based partner portal that gives participants one place to access programs, content, and actions.360insights.com · read 7 Oct 2026
Program access
Partners and internal teams can access programs, engage with content, track progress, and take action in the hub.360insights.com · read 7 Oct 2026
Programs and tools
Partners and internal teams can access programs, engage with content, track progress, and take action in one environment.360insights.com · read 7 Oct 2026
Regional flexibility
The product is designed to support global alignment alongside local market needs.360insights.com · read 7 Oct 2026
Security certifications
360insights says its platform maintains SOC 1, SOC 2, and ISO 27001 certifications through third-party audits.360insights.com · read 7 Oct 2026
Support
Technical support is available to existing users through support links after signing in; phone support hours are listed on the support page.360insights.com · read 7 Oct 2026

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