Editorial

How to Enable Hearing Aid Support on Samsung

Connect your hearing aids to Samsung Galaxy phones! Learn how to enable ASHA, Bluetooth LE Audio, and HAC for seamless streaming and clear calls.

For many, modern smartphones are more than just communication devices; they are essential tools that enhance daily life. For individuals with hearing loss, Samsung Galaxy phones offer robust hearing aid support, enabling seamless audio streaming and improved call clarity. This guide will walk you through the process of connecting your hearing aids to your Samsung device, leveraging features like Audio Streaming for Hearing Aids (ASHA) and Bluetooth LE Audio for an optimized listening experience.

Understanding Hearing Aid Compatibility on Samsung Devices

Before diving into the “how-to,” it’s crucial to understand the underlying technologies that make this integration possible.

  • Hearing Aid Compatibility (HAC): This refers to a phone’s ability to reduce interference with hearing aids. The Federal Communications Commission (FCC) in the US mandates that certain wireless phones meet HAC standards, typically rated with “M” (for acoustic coupling, reducing radio frequency interference) and “T” (for telecoil coupling, allowing hearing aids with telecoils to pick up audio signals magnetically). Samsung phones are tested and rated to these ANSI C63.19 standards.
  • Audio Streaming for Hearing Aids (ASHA): This is a key protocol developed by Google that allows Android devices to stream high-quality audio directly to compatible hearing aids via Bluetooth Low Energy (LE). ASHA eliminates the need for an intermediate streaming device, offering a more direct and efficient connection for calls, music, podcasts, and other media. Most modern Samsung Galaxy devices running Android 10 or later, particularly those released in 2022 and beyond, support ASHA.
  • Bluetooth LE Audio (Auracast): This is an evolution of Bluetooth LE that offers even more advanced audio capabilities, including the potential for “Auracast” broadcasts. Auracast allows a single audio source (like your phone, a TV, or a public announcement system in an airport) to broadcast audio to multiple compatible Bluetooth LE Audio devices simultaneously. Samsung has been at the forefront of implementing Bluetooth LE Audio and Auracast in its devices, with enhanced support coming with One UI 7.0 (Android 15) and later updates. This can mean better connectivity and new possibilities for public accessibility.

The importance of these features cannot be overstated. For millions globally living with hearing loss, the ability to seamlessly connect their hearing aids to their smartphones means greater independence, improved communication, and richer engagement with digital content. This technology bridges the gap, turning a potential barrier into an avenue for enhanced living.

How to Pair Your Hearing Aids with a Samsung Galaxy Device (ASHA/Bluetooth LE Audio)

Connecting your compatible hearing aids to your Samsung phone is a straightforward process. Follow these steps for a smooth pairing experience.

Step 1: Prepare Your Hearing Aids for Pairing Mode

Before you begin on your Samsung phone, your hearing aids need to be in pairing mode. The exact method varies by manufacturer:

  • For hearing aids with disposable batteries: Open and then close the battery compartment. This typically restarts them and puts them into pairing mode for a short period (often a few minutes).
  • For rechargeable hearing aids: Turn them off and then on again. This might involve pressing and holding a button for a few seconds, or placing them in their charger for 5-10 seconds and then removing them.

Tip: If you’re unsure how to put your specific hearing aid model into pairing mode, consult your hearing aid manufacturer’s instructions or user manual. This is a crucial first step for successful connectivity.

Step 2: Access Hearing Aid Support Settings on Your Samsung Phone

Now, navigate to the relevant settings on your Samsung Galaxy device:

  1. Open the Settings app on your Samsung phone. You can usually find it by swiping down from the top of your screen and tapping the gear icon, or by finding the “Settings” icon in your app drawer.
  2. Scroll down and tap on Accessibility. This section houses various features designed to make your phone easier to use for individuals with diverse needs.
  3. Tap on Hearing enhancements. This dedicated section offers various audio-related accessibility options.
  4. Select Hearing aid support. This is where you’ll find the specific settings for connecting and managing your hearing aids.

Step 3: Connect Your Bluetooth Hearing Aids

Within the “Hearing aid support” menu, you’ll initiate the Bluetooth connection:

  1. Tap on Bluetooth hearing aids.
  2. A pop-up window might appear with information. Read it and tap Continue.
  3. Your phone will now begin searching for available hearing aids in pairing mode.
  4. Once your hearing aids are detected, their name (e.g., “Oticon More,” “Starkey Livio”) will appear in the list of available devices. Tap on your hearing aids’ name.
  5. A Bluetooth pairing request pop-up will appear. Tap Pair to confirm the connection.

Note: You can also often connect your hearing aids directly via the main Settings > Connections > Bluetooth menu, but the “Accessibility > Hearing enhancements > Hearing aid support” path provides a more tailored experience and access to specific hearing aid settings.

Step 4: Confirm and Manage Your Connection

After successful pairing, your Samsung phone should show your hearing aids as “Connected.” You might also hear a confirmation tone through your hearing aids.

From this point, you can typically:

  • Stream audio: Calls, music, videos, and other media will now stream directly to your hearing aids.
  • Control volume: Adjust the volume of streamed audio directly from your phone’s volume buttons or through your hearing aid manufacturer’s companion app.
  • Access hearing aid settings: Many hearing aid manufacturers offer dedicated apps (e.g., Oticon ON, MyStarkey, ReSound Smart 3D) that provide granular control over your hearing aids’ settings, programs, and even battery life. Download and install your hearing aid’s specific app from the Google Play Store for the best experience.

Enabling Hearing Aid Compatibility (HAC) Mode

While ASHA focuses on direct audio streaming, Hearing Aid Compatibility (HAC) mode primarily addresses electromagnetic interference during phone calls. This is particularly relevant for older hearing aid models or specific scenarios.

  1. Open Settings on your Samsung phone.
  2. Select Accessibility.
  3. Tap on Hearing enhancements.
  4. Tap Hearing aid support.
  5. Locate the switch for “Hearing aid compatibility” and toggle it On.

Tip: You can also often enable “Hearing aid compatibility” directly from the Call app’s settings (usually Call > Settings > Other call settings).

Troubleshooting Common Hearing Aid Connectivity Issues

Even with advanced technology, sometimes connectivity issues can arise. Here are some common problems and their solutions:

  • Hearing Aids Not Appearing in List:
    • Ensure pairing mode: Double-check that your hearing aids are correctly in pairing mode (open/close battery door or power cycle).
    • Proximity: Make sure your hearing aids are close to your Samsung phone (within a few feet).
    • Battery level: Low battery on your hearing aids can prevent them from connecting. Recharge or replace batteries.
    • Restart devices: Try restarting both your Samsung phone and your hearing aids.
    • Forget and re-pair: If they were previously paired but aren’t connecting, “forget” the hearing aids from your phone’s Bluetooth settings (Settings > Connections > Bluetooth, tap the gear icon next to your hearing aids, then “Unpair” or “Forget”) and then attempt to re-pair them.
  • Audio Dropping Out or Poor Quality:
    • Interference: Move away from other electronic devices that might cause Bluetooth interference (e.g., Wi-Fi routers, microwaves, other Bluetooth devices).
    • Distance: Maintain a reasonable distance between your phone and hearing aids. While Bluetooth LE is efficient, extreme distances can affect stability.
    • Software updates: Ensure both your Samsung phone’s operating system (One UI) and your hearing aid manufacturer’s app are updated to the latest versions. Updates often include bug fixes and performance improvements.
    • Hearing aid app settings: Check the settings within your hearing aid manufacturer’s app for any streaming preferences or diagnostic tools.
  • Phone Calls Not Streaming:
    • Bluetooth profile: After pairing, go to Settings > Connections > Bluetooth, tap the gear icon next to your connected hearing aids. Ensure that the “Calls” option (or similar, depending on your hearing aid model) is toggled on.
    • Hearing aid compatibility (HAC): For certain hearing aids and call types, ensure HAC mode is enabled as described above.
  • Compatibility Concerns:
    • Not all hearing aids are compatible with ASHA or Bluetooth LE Audio. If you’re experiencing persistent issues, verify your hearing aids’ compatibility with Android devices and specifically with Samsung Galaxy phones by checking your hearing aid manufacturer’s website or contacting their support. Older hearing aids might require an accessory streamer to connect to smartphones.

The Future of Hearing Aid Support: Bluetooth Auracast

With Samsung’s commitment to accessibility, the integration of Bluetooth LE Audio and particularly Auracast is set to revolutionize hearing aid connectivity. Auracast, which is becoming more prevalent with One UI 7.0 (Android 15) and beyond, will enable:

  • Public Audio Broadcasts: Imagine walking into an airport, a lecture hall, or a gym, and your compatible hearing aids can automatically connect to a public Auracast broadcast, allowing you to clearly hear announcements, presentations, or TV audio.
  • Enhanced Group Listening: Auracast will allow multiple people with compatible hearing devices to listen to the same audio source simultaneously, fostering a more inclusive listening experience in various settings.
  • Improved Efficiency: Bluetooth LE Audio, the foundation of Auracast, is designed for lower power consumption, potentially leading to longer battery life for both your phone and hearing aids when streaming.

This evolution signifies a major step forward in making digital audio accessible and seamlessly integrated into the lives of individuals with hearing loss.

FAQ: Hearing Aid Support on Samsung Phones

Q1: What is ASHA, and why is it important for Samsung phone users with hearing aids?

ASHA stands for Audio Streaming for Hearing Aids. It’s a Google-developed protocol that allows compatible Android phones, including many Samsung Galaxy models, to stream audio directly to compatible hearing aids via Bluetooth Low Energy (LE). It’s important because it provides a direct, high-quality, and energy-efficient way to stream calls, music, and other media without needing an intermediary streaming device.

Q2: How can I tell if my Samsung phone supports ASHA?

Most Samsung Galaxy devices running Android 10 or later, especially models released from 2022 onwards, support ASHA. To confirm, check your phone’s “Hearing aid support” settings under Accessibility, or consult Samsung’s official support website or your device’s specifications.

Q3: Are all hearing aids compatible with Samsung Galaxy phones?

No, not all hearing aids are directly compatible. Your hearing aids must support ASHA or Bluetooth LE Audio for direct streaming. Many modern hearing aids from major manufacturers (e.g., Oticon, Phonak, ReSound, Starkey, Signia, Widex) offer this compatibility. If your hearing aids are older, they might require a separate streaming accessory to connect.

Q4: My hearing aids are paired, but I’m not getting sound. What should I do?

First, ensure your hearing aids are charged. Then, check the Bluetooth settings for your paired hearing aids on your Samsung phone (Settings > Connections > Bluetooth, tap the gear icon next to your hearing aids) and make sure “Calls” and/or “Audio” streaming are enabled. Also, try restarting both your phone and hearing aids. If issues persist, check your hearing aid manufacturer’s app for specific streaming controls or troubleshooting.

Q5: What is “Hearing Aid Compatibility” (HAC) on Samsung phones? Is it the same as ASHA?

No, HAC is different from ASHA. Hearing Aid Compatibility (HAC) refers to a phone’s ability to reduce electromagnetic interference with hearing aids during phone calls. It’s measured by “M” (acoustic coupling) and “T” (telecoil coupling) ratings. ASHA, on the other hand, is specifically for direct digital audio streaming via Bluetooth LE. Both are important for a comprehensive hearing experience.

Q6: What is Bluetooth LE Audio and Auracast, and how does it relate to Samsung hearing aid support?

Bluetooth LE Audio is a new standard for Bluetooth Low Energy that enhances audio capabilities. Auracast is a feature built on Bluetooth LE Audio that allows a single audio source (like your Samsung phone) to broadcast audio to an unlimited number of compatible listening devices, including hearing aids. Samsung has been an early adopter, with enhanced Auracast support appearing in One UI 7.0 (Android 15) and newer, paving the way for more seamless public audio accessibility.

Q7: Can I control my hearing aids directly from my Samsung phone after pairing?

Yes, once paired, you can typically control the volume directly from your Samsung phone’s volume buttons. For more advanced controls, such as changing programs, adjusting environmental settings, or checking battery life, you will usually need to download and use the dedicated companion app provided by your hearing aid manufacturer.