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Zoiper
Sofia, Bulgaria
What it is
Zoiper is a service-independent VoIP softphone for voice and video calls, messaging, presence, and fax. It runs on Android and iOS, as well as Windows, Mac, and Linux. Using it requires a computer or smartphone, an internet connection, and a VoIP provider or PBX. Listed call functions include forwarding, attended and unattended transfers, auto-answer, call recording, and SIP conferencing. Zoiper 5 PRO lists TLS, SRTP, and ZRTP encryption protocols for voice, video, and chat. Contact options include Outlook and macOS Address Book integration, LDAP contacts, CSV import, and click-to-dial CRM integrations such as Vicidial, CallPro, Nimble, Freshdesk, and Salesforce. The built-in Banafo integration is described as transcribing VoIP recordings and producing titles, summaries, classifications, and entity extraction. Zoiper 5 Free costs nothing for non-commercial use, with one account and two lines. Mobile team licensing is €29.88 a year, billed annually at €2.49 per user per month, for teams of 10 users and up through sales. Zoiper 5 PRO is $59.95, paid once as a one-time payment, licensed per seat and operating system.
For and against
For
- Available on Android, iOS, Windows, Mac, and Linux
- Includes call forwarding and transfer tools
- Supports Outlook and LDAP contacts
- CRM click-to-dial integrations are listed
- Zoiper 5 PRO lists three encryption protocols
Against
- Requires an internet connection and VoIP provider or PBX
- Free edition is limited to non-commercial use
- Free edition allows one account and two lines
- PRO license is per seat and operating system
The verdict
Zoiper offers a broad set of VoIP calling and contact tools across mobile and desktop systems. Check the account limits and licensing terms for the edition you need, and note that use requires a VoIP provider or PBX.
Who it suits
Zoiper suits people and teams who already have a VoIP provider or PBX and want calling across mobile and desktop platforms. The free edition is for non-commercial use; mobile team licenses are arranged through sales for groups of at least 10 users.
Plans and prices
Zoiper mobile team licensing
iOS and Android · 10 users and up · team licenses arranged through sales
Read 5 Oct 2026 · zoiper.com
Zoiper 5 Free
Free VoIP softphone for non-commercial use · 1 account · 2 lines
Read 30 Sep 2026 · zoiper.com
Zoiper 5 PRO
Per seat and operating system · perpetual license · Windows, Mac, Linux
Read 30 Sep 2026 · zoiper.com
On the record
- AI transcription
- Zoiper describes a built-in Banafo integration for transcribing VoIP call recordings and producing titles, summaries, call classifications, and entity extraction.zoiper.com · read 30 Sep 2026
- Call features
- The feature list includes call forwarding, attended and unattended transfer, auto-answer, call recording, and SIP conferencing.zoiper.com · read 30 Sep 2026
- Company history
- Zoiper's press kit says the company emerged from VoIP's popularity in 2003.zoiper.com · read 30 Sep 2026
- Contacts and CRM
- The feature list includes Outlook and macOS Address Book integration, LDAP contacts, CSV import, and click-to-dial CRM integrations including Vicidial, CallPro, Nimble, Freshdesk, and Salesforce.zoiper.com · read 30 Sep 2026
- Desktop
- Zoiper 5 is available for Windows, Mac, and Linux.zoiper.com · read 30 Sep 2026
- License limit
- Zoiper 5 PRO is licensed per seat and operating system, with one license reset allowed each week.zoiper.com · read 30 Sep 2026
- Mobile
- Zoiper offers mobile apps for Android and iOS.zoiper.com · read 30 Sep 2026
- Privacy
- Zoiper's privacy policy identifies Securax EOOD as the data controller for the Zoiper website and products and gives its registered address as Sofia, Bulgaria.zoiper.com · read 30 Sep 2026
- Product
- Zoiper is a service-independent VoIP softphone for making voice and video calls and using messaging, presence, and fax features.zoiper.com · read 30 Sep 2026
- Provisioning
- Zoiper Biz provisioning remotely automates user configuration and is described as useful for VoIP service providers and call centers.zoiper.com · read 30 Sep 2026
- Security
- Zoiper 5 PRO lists TLS, SRTP, and ZRTP encryption protocols for voice, video, and chat communications.zoiper.com · read 30 Sep 2026
- Support
- Zoiper says technical support requests usually receive service within one business day.zoiper.com · read 30 Sep 2026
- VoIP setup
- Zoiper requires a computer or smartphone, an internet connection, and a VoIP provider or PBX.zoiper.com · read 30 Sep 2026
