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SipPulse Softphone
Florianópolis, Santa Catarina, Brazil
What it is
SipPulse Softphone is a cross-platform calling and messaging application for telecom operators and related service providers. It supports voice, video, and instant messaging, with a browser version that uses WebRTC and requires no installation. Voice calls can use Opus, G.722, or G.711, while video supports H.264 and VP8; messages use SIP MESSAGE. The listed security specifications include TLS for signaling, SRTP for media, and encrypted credentials. Accounts can be provisioned automatically over HTTP or HTTPS using XML configuration, including codec settings. Android ConnectionService integrates with system calls, and a Janus Gateway links WebRTC with SipPulse SoftSwitch. The App SipPulse free plan is listed as free for iOS, Android, Windows, and Linux, with unlimited users and installations. Mobile users need valid SIP credentials from themselves or an authorized administrator. Free mobile use does not itself include support, an SLA, or availability commitments. White-label publication under a client's brand is available; the Chrome extension is marked as coming soon.
For and against
For
- Browser calling uses WebRTC without installation
- Supports HD voice and video codecs
- Automatic provisioning accepts XML account configuration
- Free plan includes unlimited users and installations
Against
- Free mobile use has no support commitment
- Mobile apps require valid SIP credentials
- Chrome extension is marked as coming soon
The verdict
SipPulse Softphone offers calling and messaging across browser, mobile, and desktop, with provisioning and telephony integration options. The free plan is listed as free, but mobile use alone does not provide support or an SLA.
Who it suits
It suits telephone operators, virtual PBX providers, contact centers, ISPs, and SCMs needing voice, video, or messaging across mobile, desktop, and browser platforms. Mobile users must have valid SIP credentials.
Plans and prices
App SipPulse
iOS · Android · Windows · Linux
Read 1 Oct 2026 · sippulse.com
White Label subscription
branding · app-store publication · maintenance
Read 1 Oct 2026 · sippulse.com
On the record
- Calling
- The softphone supports HD voice using Opus, G.722 and G.711 codecs, plus video using H.264 and VP8.sippulse.com · read 1 Oct 2026
- Chrome extension
- The Chrome extension is marked as coming soon.sippulse.com · read 1 Oct 2026
- Company support
- Customers with an active support contract can receive 24/7 assistance for critical incidents, software updates and technical consulting through the Atlassian portal.sippulse.com · read 1 Oct 2026
- Credentials requirement
- Users of the mobile applications must use valid SIP credentials provided by themselves or an authorized administrator.sippulse.com · read 1 Oct 2026
- Messaging
- Instant messaging is provided through SIP MESSAGE.sippulse.com · read 1 Oct 2026
- Privacy compliance
- SipPulse states that it processes personal data in compliance with Brazil's LGPD.sippulse.com · read 1 Oct 2026
- Provisioning
- Automatic provisioning uses HTTP or HTTPS with XML account configuration, and codecs can be configured through provisioning.sippulse.com · read 1 Oct 2026
- Purpose
- SipPulse Softphone is a professional softphone for telecom operators supporting voice, video and messaging across platforms.sippulse.com · read 1 Oct 2026
- Security
- The technical specifications list TLS for signaling, SRTP for media and encrypted credentials.sippulse.com · read 1 Oct 2026
- Support limitation
- Free mobile application use does not by itself create an obligation of support, SLA or availability.sippulse.com · read 1 Oct 2026
- Target markets
- The listed target markets are telephone operators, virtual PBX providers, contact centers, ISPs and SCMs.sippulse.com · read 1 Oct 2026
- Telephony integrations
- Android ConnectionService provides native integration with system calls, and a Janus Gateway is integrated with SipPulse SoftSwitch for WebRTC.sippulse.com · read 1 Oct 2026
- Web access
- A browser version is available without installation through WebRTC.sippulse.com · read 1 Oct 2026
- White label
- In white-label mode, SipPulse handles Google Play and App Store publication under the client's brand.sippulse.com · read 1 Oct 2026
