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Zoho Directory
What it is
Zoho Directory is a workforce identity and access management platform for managing employee access to apps and devices. It supports single sign-on through SAML 2.0, OpenID Connect, and JWT, alongside device authentication and multi-factor authentication. IT admins can provision profiles in connected apps, while access policies can consider location, IP address, device, platform, day, and time. Its integrations library includes more than 350 pre-built connections, including Asana, Dropbox, Slack, and Trello. MFA options include biometrics, OTP, QR codes, authenticator apps, SMS, and YubiKey. Anomaly Detection flags unusual behavior, and audit logs record critical admin actions. Businesses can import and manage their own Key Encryption Key with BYOK; Cloud LDAP supports encrypted authentication without an on-premises LDAP server. The free plan costs nothing and covers 10 users, three third-party cloud apps, two directory stores, and 10 device authentications, with seven-day reports and audit logs. It is available on Android, iOS, Linux, macOS, web, and Windows.
For and against
For
- Supports SAML 2.0, OIDC, and JWT single sign-on.
- Includes more than 350 pre-built integrations.
- Provides multiple MFA factors, including YubiKey.
- Supports Cloud LDAP with LDAPS and StartTLS.
- All plans include onboarding and 24×5 support.
Against
- Free plan covers only three third-party apps.
- Free plan is limited to 10 users.
- Free-plan audit logs and reports cover seven days.
The verdict
Zoho Directory combines app provisioning, authentication, and conditional access controls in one workforce identity platform. Its free tier has defined user, app, and reporting limits, so check those against your needs.
Who it suits
It suits IT administrators managing workforce access across connected apps and devices, as well as employees and managers who need secure logins and visibility into identity access.
Plans and prices
Free
10 users · 3 third-party cloud apps · 2 directory stores · 10 device authentications
Read 30 Sep 2026 · zoho.com
Professional
Unlimited users and apps · 5 custom domains · 40 custom fields · 10 conditional access policies with all conditions
Read 30 Sep 2026 · zoho.com
Standard
Unlimited users and apps · 2 custom domains · 5 custom fields · 5 conditional access policies with 2 conditions
Read 30 Sep 2026 · zoho.com
On the record
- Access policies
- Conditional access policies can use factors such as location, IP address, device, platform, day, and time.zoho.com · read 30 Sep 2026
- Authentication
- It offers single sign-on, device authentication, and multi-factor authentication.zoho.com · read 30 Sep 2026
- Cloud LDAP
- Cloud LDAP supports LDAPS and StartTLS for encrypted authentication and can authenticate LDAP-based resources without an on-premises LDAP server.zoho.com · read 30 Sep 2026
- Encryption control
- Zoho Directory supports BYOK, letting businesses import and manage their own Key Encryption Key.zoho.com · read 30 Sep 2026
- Free-plan limit
- The free version supports up to three third-party apps, while the page says there is no limit on the number of Zoho apps added.zoho.com · read 30 Sep 2026
- Integrations
- The product homepage describes a growing library of more than 350 pre-built integrations and names Dropbox, Evernote, GitHub, Slack, Zendesk, Tableau, SurveyMonkey, and Trello.zoho.com · read 30 Sep 2026
- Intended users
- The homepage describes features for IT admins, employees, and managers, including app access management, secure logins, and workforce identity visibility.zoho.com · read 30 Sep 2026
- MFA options
- Supported MFA factors include biometrics, time-based OTP, QR code, authenticator apps, SMS OTP, and YubiKey hardware authenticators.zoho.com · read 30 Sep 2026
- Provisioning
- Directory provisioning lets IT admins create and manage user profiles in connected apps, including Asana.zoho.com · read 30 Sep 2026
- Purpose
- Zoho Directory is a workforce identity and access management platform for managing employee access to apps and devices.zoho.com · read 30 Sep 2026
- Security monitoring
- Anomaly Detection monitors and flags unusual or suspicious user behavior, and audit logs record critical admin actions.zoho.com · read 30 Sep 2026
- Support
- The pricing page says all plans include onboarding support, 24×5 support, and assistance for integrations.zoho.com · read 30 Sep 2026
