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- JumpCloud Protect
On the recordRead 4 Oct 202620 facts
JumpCloud Protect
Plans and prices
Multi-Factor Authentication (MFA) — annual
See the maker's page
MFA feature pricing shown on JumpCloud pricing page
Read 4 Oct 2026 · jumpcloud.com
Multi-Factor Authentication (MFA) — monthly
$4a month
MFA feature pricing shown on JumpCloud pricing page
Read 4 Oct 2026 · jumpcloud.com
On the record
- Authentication methods
- The app supports push MFA and time-based one-time password (TOTP) codes, which users enroll in separately.jumpcloud.com · read 4 Oct 2026
- Biometric verification
- Admins can configure mobile biometric verification as never required, required if enabled on the device, or always required.jumpcloud.com · read 4 Oct 2026
- China availability limit
- The admin guide says users in China cannot download Protect from Google Play and Android push notifications may not work where Google Cloud Messaging is blocked.jumpcloud.com · read 4 Oct 2026
- Code type
- totpjumpcloud.com · read 21 Sep 2026
- Data collection
- The app collects diagnostic data for troubleshooting and improvement, states that it does not collect user information, and lets users turn data sharing off.jumpcloud.com · read 4 Oct 2026
- Device login
- Admins can enable Protect for login to the Admin Portal, User Portal, and Windows, Mac, and Linux devices.jumpcloud.com · read 4 Oct 2026
- Enrollment limit
- A user can enroll JumpCloud Protect on only one device.jumpcloud.com · read 4 Oct 2026
- Multi-device sync
- Nojumpcloud.com · read 21 Sep 2026
- Offline TOTP
- Users can authenticate to their local account without internet access while TOTP MFA remains enforced.jumpcloud.com · read 4 Oct 2026
- Platform requirements
- The admin guide lists support for iOS 13 and later and Android 8.0 and later, and says the app is not optimized for tablets.jumpcloud.com · read 4 Oct 2026
- Protected access
- Mobile push is supported for the User Portal, SAML SSO apps, device logins, and password reset.jumpcloud.com · read 4 Oct 2026
- Purpose
- JumpCloud Protect is a mobile app for iOS and Android used for multi-factor authentication or two-step verification.jumpcloud.com · read 4 Oct 2026
- Push approvals
- Yesjumpcloud.com · read 21 Sep 2026
- Push security
- JumpCloud blocks more than one push notification per resource within a 60-second period, with exceptions for RADIUS and LDAP attempts.jumpcloud.com · read 4 Oct 2026
- Security assurance
- JumpCloud states that its open directory platform completed a SOC 2 Type 2 examination and achieved ISO 27001 certification.jumpcloud.com · read 4 Oct 2026
- Security controls
- JumpCloud says it uses TLS 1.2 and above for data in transit and encrypts databases and applications containing sensitive data at rest.jumpcloud.com · read 4 Oct 2026
- Supported platforms
- iOS,Androidjumpcloud.com · read 21 Sep 2026
- Team administration
- Yesjumpcloud.com · read 21 Sep 2026
