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Pricing · 2026

Zendesk Messaging pricing

7 plans on the record · a free trial

See today's prices

Every plan

Support Team

$19 a month, billed yearly

per agent/month paid yearly

email and ticketing · ticket routing · analytics dashboards · automations and triggers

Read 15 Oct 2026 · zendesk.com

Support Team monthly

$25 a month

per agent/month paid monthly

email and ticketing · ticket routing · analytics dashboards · automations and triggers

Read 15 Oct 2026 · zendesk.com

Suite Team

$55 a month, billed yearly

per agent/month paid yearly

AI agents · knowledge base · omnichannel routing · messaging and live chat · telephony

Read 15 Oct 2026 · zendesk.com

Suite Team monthly

$69 a month

per agent/month paid monthly

AI agents · knowledge base · omnichannel routing · messaging and live chat · telephony

Read 15 Oct 2026 · zendesk.com

Suite Professional

$115 a month, billed yearly

per agent/month paid yearly

Admin Copilot · App Builder · writing tools · quick reports · skills-based routing · IVR phone tree

Read 15 Oct 2026 · zendesk.com

Suite Professional monthly

$149 a month

per agent/month paid monthly

Admin Copilot · App Builder · writing tools · quick reports · skills-based routing · IVR phone tree

Read 15 Oct 2026 · zendesk.com

Suite Enterprise + Copilot

Priced on request

contact sales

intelligent triage · Auto Assist · generative AI for voice · approval workflows · sandbox · custom agent roles

Read 15 Oct 2026 · zendesk.com