Zendesk Messaging Pricing in 2026
Every plan Zendesk Messaging publishes, with the page and date we read it from. Prices we could not find on Zendesk Messaging's own site are marked "Not published", never guessed.
| Plan | Price | Billing | Limits | Source |
|---|---|---|---|---|
| Suite Team | $55 per month | paid yearly | AI agents · Knowledge base · Action Builder · Omnichannel routing · Messaging and live chat · Telephony | zendesk.com |
| Suite Professional | $115 per month | paid yearly | Admin Copilot · App Builder · Writing Tools · Quick Reports · Skills-based routing · IVR phone tree | zendesk.com |
| Suite Enterprise + Copilot | Not published | Intelligent Triage · Auto Assist · Generative AI for Voice · Approval workflows · Sandbox environment · Custom agent roles | zendesk.com | |
| Suite Enterprise + Copilot | Not published | Intelligent Triage · Auto Assist · Generative AI for Voice · Approval workflows · Sandbox environment · Custom agent roles | zendesk.com |