Zendesk Employee Service Pricing in 2026
Every plan Zendesk Employee Service publishes, with the page and date we read it from. Prices we could not find on Zendesk Employee Service's own site are marked "Not published", never guessed.
| Plan | Price | Billing | Limits | Source |
|---|---|---|---|---|
| Suite Enterprise | Not published | Sandbox environment · Custom agent roles · Customizable reporting · Audit logs · Department spaces | zendesk.com | |
| Suite Team | $29 per month | paid yearly; per agent/month | AI Agents · Knowledge Base · Action Builder · Email support · Prebuilt analytics dashboards | zendesk.com |
| Suite Growth | $59 per month | paid yearly; per agent/month | Suite Team features · IT Asset Management · Service catalog · Self-service employee portal · Tasks & approvals · SLA | zendesk.com |
| Suite Professional | $99 per month | paid yearly; per agent/month | Suite Growth features · Admin Copilot · App Builder · Writing Tools · Quick Reports · Skills-based routing | zendesk.com |
| Suite Enterprise + Copilot | Not published | Contact Sales | Suite Professional features · Intelligent Triage · Auto Assist · Generative AI for Voice · Approval workflows · Sandbox environment | zendesk.com |
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