Zammad pricing
6 plans on the record · a free plan · a free trial
Every plan
Starter v2
monthly per agent
maximum 5 agents · Email/Web Form/SMS · 10 MB attachments · 20 GB storage
Read 21 Oct 2026 · zammad.com
Professional v2
monthly per agent
maximum 35 agents · Chat and Telegram · SLAs · monolingual knowledge base · 35 MB attachments · 50 GB storage
Read 21 Oct 2026 · zammad.com
Plus v2
monthly per agent
unlimited agents · Facebook and WhatsApp · GitHub/GitLab integration · multilingual knowledge base · 50 MB attachments · 150 GB storage
Read 21 Oct 2026 · zammad.com
Business
annual billing
email support · 6-hour maximum response · 15 service requests · bug escalations · security advisories
Read 21 Oct 2026 · zammad.com
Enterprise
annual billing
initial assessment · email and phone support · 4-hour maximum response · 45 service requests · 5% discount on additional services
Read 21 Oct 2026 · zammad.com
Corporation
annual billing
email and phone support · 2-hour maximum response · 95 service requests · managed patch/minor/security updates · 10% discount on additional services
Read 21 Oct 2026 · zammad.com