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On the recordRead 11 Oct 202628 facts
ZaloPay
ZaloPay · Ho Chi Minh City, Vietnam · founded 2016
Plans and prices
ZaloPay
Free
Free transfers between ZaloPay wallets; other transaction fees and limits vary by transaction type
Read 11 Oct 2026 · zalopay.vn
On the record
- Availability
- ZaloPay names iOS and Android as its app download platforms and also identifies a Zalo mini app.zalopay.vn · read 11 Oct 2026
- Bank links
- The site lists support for linking multiple banks to one ZaloPay account, including Vietcombank, BIDV, Sacombank, and others.zalopay.vn · read 11 Oct 2026
- Business support
- The site lists [email protected] for business registration inquiries and says merchant fees are set by agreement with ZION.zalopay.vn · read 11 Oct 2026
- Company and licensing
- ZaloPay is a product of ZION Joint Stock Company, which the site lists as licensed by the State Bank of Vietnam to provide payment gateway, collection and disbursement support, and e-wallet services.zalopay.vn · read 11 Oct 2026
- Customer support
- The site lists support at 1900 545 436 and [email protected], and a security-report address at [email protected].zalopay.vn · read 11 Oct 2026
- Exchange-rate model
- variablezalopay.vn · read 22 Sep 2026
- Fees
- The fee schedule lists free wallet-balance and linked domestic-bank payments, while some international-card transactions and transfers above a monthly free allowance incur fees.zalopay.vn · read 11 Oct 2026
- Upfront fee display
- Yeszalopay.vn · read 22 Sep 2026
- Fraud guidance
- ZaloPay advises users never to disclose PINs, passwords, or OTPs and says it will not ask users to provide login credentials together by phone or email.zalopay.vn · read 11 Oct 2026
- Merchant network
- The site says ZaloPay supports hundreds of services and thousands of payment locations across Vietnam.zalopay.vn · read 11 Oct 2026
- Mobile platforms
- bothzalopay.vn · read 22 Sep 2026
- Partner payments
- ZaloPay provides an app-to-app SDK so partner apps can route users to ZaloPay to complete a payment and return a response.docs.zalopay.vn · read 11 Oct 2026
- Payment features
- ZaloPay supports QR payments at merchant counters and online payments, including shopping and bill payment.zalopay.vn · read 11 Oct 2026
- Payments
- The app lists bill payment, mobile top-ups, online shopping, checkout QR payments, travel tickets, and entertainment services.zalopay.vn · read 11 Oct 2026
- Personal data
- ZION's privacy policy says payment-intermediary services may process sensitive personal data, including identity, account, funds, transaction, and location data.zalopay.vn · read 11 Oct 2026
- Privacy
- ZION’s privacy policy says it processes personal data to provide services and identifies payment, account, transaction, and location information as sensitive data for licensed payment-intermediary services.zalopay.vn · read 11 Oct 2026
- Product
- ZaloPay is a payment app for transferring money and paying for services, including within Zalo chat.zalopay.vn · read 11 Oct 2026
- Security
- ZaloPay says it holds PCI DSS and ISO 27001 information-security certifications.zalopay.vn · read 11 Oct 2026
