WithSecure MDR

Plans and prices

Every plan, in full

On the record

Customer contacts

Customers must provide two incident response contacts whose availability together covers 24/7.support.withsecure.com · read 30 Sep 2026

Deployment requirement

MDR requires deployment of the Elements Agent across the organization’s devices before monitoring can start.support.withsecure.com · read 30 Sep 2026

Extended coverage

MDR for Identities is available as an add-on and covers identity threats such as credential theft and suspicious role assignments through Microsoft Entra ID.withsecure.com · read 30 Sep 2026

Incident response

For confirmed incidents, the Detection and Response Team can isolate hosts, kill malicious processes, and remove persistence.withsecure.com · read 30 Sep 2026

Integrations

The WithSecure Elements integration catalog lists Microsoft Sentinel, Splunk, Elasticsearch, and Cortex XSOAR among its SIEM integrations.connect.withsecure.com · read 30 Sep 2026

Major incident support

MDR customers may escalate major incidents to WithSecure’s DFIR team for deeper support, subject to availability.withsecure.com · read 30 Sep 2026

Monitoring

The MDR service provides 24/7/365 monitoring by certified threat hunters.withsecure.com · read 30 Sep 2026

Pricing

WithSecure says Elements pricing is modular and directs buyers to a certified partner to build a suitable combination and price.withsecure.com · read 30 Sep 2026

Proactive hunting

WithSecure says its analysts spend up to 30% of their time proactively hunting threats.withsecure.com · read 30 Sep 2026

Response authorization

Advanced Response must be enabled to authorize WithSecure analysts to perform containment and remediation on the customer’s behalf.support.withsecure.com · read 30 Sep 2026

Response time

WithSecure states that its response time is SLA-backed at 60 minutes for 90% of cases.withsecure.com · read 30 Sep 2026

Security assurance

WithSecure states that it holds ISO/IEC 27001 certification for cloud-delivered business products and security services and undergoes ISAE 3000/SOC 2 Type II audits.withsecure.com · read 30 Sep 2026

Service

WithSecure MDR is a fully managed 24/7 service where experts monitor IT environments, investigate threats, and respond using data collected by Elements EDR.withsecure.com · read 30 Sep 2026

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