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WhatsUp Gold
Burlington, Massachusetts, United States
What it is
WhatsUp Gold is infrastructure-management software for unified monitoring across on-premises and cloud environments. It tracks network devices, systems, traffic, applications, wireless networks, virtual machines, physical servers, cloud resources, storage, and SSL certificates. Layer 2/3 discovery creates interactive topology maps showing relationships, dependencies, and status. Scripts and policies can automate responses such as restarting services or running SSH commands. Integrations include ServiceNow, OpsGenie, Microsoft Teams, Flowmon, AWS CloudWatch, and Azure Monitor, with a REST API for automation. It monitors Hyper-V and connects to VMware vCenter or ESXi for host, VM, datastore, and network metrics. Deployment supports on-premises or cloud installations with distributed pollers. The Free Edition lists 10 devices. Business costs $1,229 a year for 50 devices, and a 30-day trial is listed.
For and against
For
- Broad infrastructure and application monitoring
- Automatic Layer 2/3 topology maps
- Self-healing scripts and policy actions
- AWS and Azure monitoring integrations
- SSL certificate discovery and reporting
Against
- Server requires Windows Server 2019, 2022, or 2025
- Free Edition covers only 10 devices
- Business costs $1,229 a year
- Technical maximums may require additional licenses
The verdict
WhatsUp Gold combines broad infrastructure coverage, topology mapping, automation, and cloud integrations. Its licensing scales from a 10-device free edition to paid plans, with Windows Server required for the server software.
Who it suits
It suits IT teams monitoring mixed network, server, application, cloud, and virtualization environments. Organizations can choose on-premises or cloud deployment and add pollers for larger environments.
Plans and prices
Free Edition
10 devices
Read 24 Sep 2026 · whatsupgold.com
Network Detection & Response Lite
behavioural threat detection · anomaly monitoring
Read 1 Oct 2026 · whatsupgold.com
Business
single installation · 10/5 email support
Read 1 Oct 2026 · whatsupgold.com
Enterprise
up to 2 installations · advanced reporting & monitoring · 24/5 phone & email support
Read 1 Oct 2026 · whatsupgold.com
Enterprise Plus
up to 4 installations · advanced reporting & monitoring · 24/5 phone & email support
Read 1 Oct 2026 · whatsupgold.com
Enterprise Scale
custom number of installations · advanced reporting & monitoring · 24/5 phone & email support
Read 1 Oct 2026 · whatsupgold.com
On the record
- Automation
- The product can trigger scripts and policies to resolve common issues automatically and supports self-healing actions such as restarting services and running SSH commands.whatsupgold.com · read 1 Oct 2026
- Certificate monitoring
- SSL certificates can be discovered on any port, with dashboards and reports for expired and expiring certificates.whatsupgold.com · read 1 Oct 2026
- Cloud integrations
- WhatsUp Gold integrates with AWS CloudWatch and Azure Monitor to track cloud resource performance, billing and service health.whatsupgold.com · read 1 Oct 2026
- Deployment
- WhatsUp Gold supports on-premises or cloud deployment and can scale with distributed pollers to monitor large environments.whatsupgold.com · read 1 Oct 2026
- Integrations
- Out-of-the-box integrations include ServiceNow, OpsGenie, Microsoft Teams and Flowmon, and the product provides a REST API for integrations and automation.whatsupgold.com · read 1 Oct 2026
- Licensing limit
- A single WhatsUp Gold server can poll a maximum of 100,000 metrics with additional scalability pollers, and stated technical maximums may require additional licenses.whatsupgold.com · read 1 Oct 2026
- Monitoring scope
- It monitors network devices, systems, traffic, applications, wireless networks, virtual machines, physical servers, cloud resources, storage devices and SSL certificates.whatsupgold.com · read 1 Oct 2026
- Network mapping
- Layer 2/3 discovery automatically creates interactive topology maps showing device relationships, dependencies and status.whatsupgold.com · read 1 Oct 2026
- Product purpose
- WhatsUp Gold is IT infrastructure management software providing unified network monitoring across on-premises and cloud environments.whatsupgold.com · read 1 Oct 2026
- Security controls
- The 2026.0 release adds customer-specific encryption keys, key rotation and auditing for stored credentials, aligning with zero-trust principles and requirements such as GDPR, HIPAA and FISMA.whatsupgold.com · read 1 Oct 2026
- Support
- Business includes 10/5 email support, while Enterprise and Enterprise Plus include 24/5 phone and email support.whatsupgold.com · read 1 Oct 2026
- System platform
- The server software requires Microsoft Windows Server 2019, 2022 or 2025 and recommended browsers include Edge, Chrome and Firefox.whatsupgold.com · read 1 Oct 2026
- Virtualization support
- It monitors Microsoft Hyper-V and integrates with VMware vCenter or ESXi hosts for host, VM, datastore and network metrics.whatsupgold.com · read 1 Oct 2026
