Vodacom Email

Plans and prices

Every plan, in full

On the record

Acceptable use

The terms prohibit messages that are offensive, defamatory, unlawful, misleading about identity or interfere with other users or Vodacom’s network.vodacom.co.za · read 12 Oct 2026

Account limit

A customer may not have more than one Vodacom Email service at a time.vodacom.co.za · read 12 Oct 2026

Account security

Users are responsible for keeping their password and account information confidential and reporting unauthorized use promptly.vodacom.co.za · read 12 Oct 2026

Account setup

Vodacom’s My Vodacom page says customers can create a Vodacom Email address.vodacom.co.za · read 12 Oct 2026

Activation

The service is activated once the monthly fee has been deducted successfully.vodacom.co.za · read 12 Oct 2026

Availability

The service is subject to network capacity restrictions, and Vodacom does not guarantee continuous availability.vodacom.co.za · read 12 Oct 2026

Delivery

Vodacom says it cannot guarantee successful email delivery and does not keep records of email messages.vodacom.co.za · read 12 Oct 2026

Eligibility

Users must be registered Vodacom customers with a Vodacom mobile contract or a prepaid account with a positive balance.vodacom.co.za · read 12 Oct 2026

Inactive accounts

Vodacom may alter, suspend, restrict or cancel an account without notice if it is unused for 90 days.vodacom.co.za · read 12 Oct 2026

Mailbox storage

5vodacom.co.za · read 22 Sep 2026

Message limits

Vodacom may set limits on message retention, message counts, message size and access frequency or duration.vodacom.co.za · read 12 Oct 2026

Platform access

web_and_mobilevodacom.co.za · read 22 Sep 2026

Privacy

The Vodacom mobile number nominated for the account appears in messages sent from it.vodacom.co.za · read 12 Oct 2026

Service

Vodacom Email provides an email account with 5GB of disk space for storing messages.vodacom.co.za · read 12 Oct 2026

Storage limit

When the 5GB allocation is full, users must delete stored messages before additional messages can be deposited.vodacom.co.za · read 12 Oct 2026

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