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Outlook.com
Outlook.com · Redmond, Washington, USA · founded 1975
What it is
Outlook.com brings email, calendars, tasks, and contacts into one service, accessible on the web and through mobile and desktop apps. Its free plan includes 15 GB of mailbox storage, core Outlook security features, and access from web, desktop, and mobile. Email aliases are available; custom domains are not. Microsoft 365 Basic costs $19.99 per year and includes 100 GB of mailbox storage, ad-free Outlook email and calendar, and 100 GB of cloud storage. Personal costs $99.99 per year and adds 1 TB of cloud storage and desktop Office apps; a free trial is available. Family costs $129.99 per year for 1 to 6 people, while Premium costs $199.99 per year for up to six people. Personal and Family subscribers can use the service on up to five devices at once. Paid plans include advanced Outlook security features and OneDrive ransomware protection. Personal, Family, and Premium include desktop Word, Excel, PowerPoint, Outlook, and OneNote with Copilot. The service is marked unavailable in the viewer’s market.
For and against
For
- Free plan includes 15 GB of mailbox storage.
- Email aliases are available.
- Paid plans include ad-free Outlook email and calendar.
- Personal, Family, and Premium include desktop Office apps.
Against
- Custom domains are not available.
- Paid plans automatically renew unless canceled.
- The service is marked unavailable in the viewer’s market.
The verdict
Outlook.com combines email with calendar, task, and contact management, and offers a free plan with 15 GB of mailbox storage. Paid Microsoft 365 plans add storage, ad-free email and calendar, security features, and—in some plans—desktop Office apps.
Who it suits
Outlook.com suits people who want email alongside calendars, tasks, and contacts, with web, mobile, and desktop access. Its paid Microsoft 365 plans may suit individuals or households seeking more storage and included Office apps.
Plans and prices
Outlook Free
15 GB mailbox storage · Web, desktop, and mobile access · Core Outlook security features
Read 19 Sep 2026 · microsoft.com
Microsoft 365 Basic
100 GB mailbox storage · Ad-free Outlook email and calendar · 100 GB cloud storage
Read 27 Sep 2026 · microsoft.com
Microsoft 365 Personal
100 GB mailbox storage · Ad-free Outlook email and calendar · 1 TB cloud storage · Desktop Office apps
Read 27 Sep 2026 · microsoft.com
Microsoft 365 Family
Read 27 Sep 2026 · microsoft.com
Microsoft 365 Premium
Read 27 Sep 2026 · microsoft.com
On the record
- Ad-free inbox
- Yesoutlook.live.com · read 19 Sep 2026
- Ad-free email
- Microsoft 365 Basic includes ad-free Outlook email and calendar across web, mobile, and desktop apps.microsoft.com · read 27 Sep 2026
- Email aliases
- Yesoutlook.live.com · read 19 Sep 2026
- Attachment limit
- 25outlook.live.com · read 19 Sep 2026
- Basic annual price
- Microsoft 365 Basic costs $19.99 per year.microsoft.com · read 27 Sep 2026
- Basic mailbox storage
- Microsoft 365 Basic includes 100 GB of mailbox storage.microsoft.com · read 27 Sep 2026
- Copilot AI agents
- Microsoft 365 Premium includes AI agents for complex tasks such as research reports and data analysis with visualization.microsoft.com · read 27 Sep 2026
- Custom domain
- Nooutlook.live.com · read 19 Sep 2026
- Device limit
- Personal and Family users can use the service on up to 5 devices simultaneously.microsoft.com · read 27 Sep 2026
- Family cloud storage
- Microsoft 365 Family includes up to 6 TB of secure cloud storage, 1 TB per person.microsoft.com · read 27 Sep 2026
- Family sharing
- Microsoft 365 Family supports 1 to 6 people, with AI features for the subscription owner only.microsoft.com · read 27 Sep 2026
- Included Microsoft apps
- Personal, Family, and Premium include Word, Excel, PowerPoint, Outlook, and OneNote desktop apps with Copilot.microsoft.com · read 27 Sep 2026
- Mailbox storage
- 100outlook.live.com · read 19 Sep 2026
- Market availability
- The product is marked as unavailable in the viewer's market.microsoft.com · read 27 Sep 2026
- Ongoing support
- Paid plans include ongoing support when help is needed.microsoft.com · read 27 Sep 2026
- Outlook functions
- Outlook manages email, calendars, tasks, and contacts together in one place.microsoft.com · read 27 Sep 2026
- Personal cloud storage
- Microsoft 365 Personal includes 1 TB, or 1,000 GB, of secure cloud storage.microsoft.com · read 27 Sep 2026
- Personal free trial
- Microsoft 365 Personal includes an option to try for free.microsoft.com · read 27 Sep 2026
The review
Overview
Outlook.com brings email together with calendars, tasks, and contacts, with free access across web, desktop, and mobile. It suits people who want those tools in one place and may later add Microsoft 365 storage or desktop Office apps. Its free plan is a capable starting point, while the paid tiers make most sense when their extra storage and bundled apps match a broader need.
Key features
Outlook combines email, calendars, tasks, and contacts, which makes it a practical choice for people who want more than an inbox without switching between separate services. The free plan includes 15 GB of mailbox storage and core security features. Paid plans raise mailbox storage to 100 GB, remove ads from email and calendar, and add advanced Outlook security features and OneDrive ransomware protection.
Email aliases are supported, but custom domains are not. That rules Outlook.com out for people who need an address tied to their own domain. Microsoft Teams provides meeting, chat, calling, and collaboration features; Microsoft 365 Premium also includes AI agents for complex tasks such as research reports and data analysis with visualization.
Pricing
Outlook Free costs nothing and includes 15 GB of mailbox storage, core security, and web, desktop, and mobile access. It is the sensible choice for personal email if that storage allowance is sufficient and ads are acceptable.
Microsoft 365 Basic costs $1.99 a month, billed annually at $19.99, for one person. It raises mailbox storage to 100 GB, adds 100 GB of cloud storage, and removes ads from Outlook email and calendar across web, mobile, and desktop apps. It renews automatically unless canceled. This is the least expensive paid option, but it does not include desktop Office apps.
Microsoft 365 Personal costs $9.99 a month, billed annually at $99.99, for one person, with a free trial available and automatic renewal unless canceled. It includes 100 GB mailbox storage, ad-free email and calendar, 1 TB of cloud storage, and desktop Word, Excel, PowerPoint, Outlook, and OneNote with Copilot. Personal users can use the service on up to five devices simultaneously. Choose it when the desktop apps and larger cloud allowance justify the step up from Basic.
Microsoft 365 Family costs $12.99 a month, billed annually at $129.99, for one to six people. It includes up to 6 TB of secure cloud storage, with 1 TB per person, and supports up to five simultaneous devices for each Personal or Family user. AI features are for the subscription owner only. A free trial is available, and the subscription renews automatically unless canceled. It is the better fit for households sharing the subscription; the AI benefit is not shared among all members.
Microsoft 365 Premium costs $19.99 a month, billed annually at $199.99, for up to six people. It renews automatically unless canceled, and a free trial is available. It includes desktop Office apps with Copilot and Premium AI agents for more complex tasks. The higher price is easiest to justify for people who expect to use those advanced AI capabilities.
All paid plans include ongoing support. Microsoft 365 Personal, Family, and Premium work on PC, Mac, iPhone, iPad, and Android phones and tablets. The service is marked unavailable in the viewer's market, so regional availability may affect whether a plan can be purchased.
Platforms
Outlook.com supports Android, iOS, and macOS, with web, mobile, and desktop access. Microsoft 365 Personal, Family, and Premium extend support to PC, Mac, iPhone, iPad, and Android phones and tablets. That broad coverage suits people who move between devices, though the listed platform set does not include Linux.
Who it's for
Outlook.com is a good fit for individuals who want email alongside calendars, tasks, and contacts, and for Microsoft 365 subscribers who can use the bundled storage or desktop apps. Families can benefit from the shared Family plan, especially when several people need cloud storage. It is a weaker fit for anyone who needs a custom-domain address or a Linux client.
Pros and cons
- Pros: The free plan combines 15 GB of mailbox storage with access on web, desktop, and mobile, making it a useful no-cost option.
- Pros: Paid plans add ad-free email and calendar, advanced security features, and OneDrive ransomware protection.
- Pros: Personal, Family, and Premium bundle desktop Office apps with Copilot, while Family can cover up to six people.
- Cons: Custom domains are not supported, so Outlook.com is not suitable for people who need branded email addresses.
- Cons: Basic lacks desktop Office apps, while those apps require a substantially more expensive Personal, Family, or Premium subscription.
- Cons: Paid subscriptions automatically renew unless canceled, and availability is marked unavailable in the viewer's market.
Alternatives
For more options, browse Personal Email Services. Choose Gmail if you want a free plan with 15 GB shared across Gmail, Google Drive, and Google Photos, or Google One Basic at $1.99. Proton Mail is an alternative with a free plan that provides 1 GB of storage and one email address, across web, desktop, and mobile platforms including Linux. Zoho Mail may suit a small group needing a forever-free plan for up to five users, one domain, and 5 GB of mail storage per user.
eclipso Mail Europe is another freemium email alternative. Yahoo Mail offers a free plan with 20 GB of mailbox storage and web and mobile access, while Thelemail is an alternative email service. Inbox.lv offers 20 GB of mail storage on its free plan, and Yandex Mail is another freemium option.
Verdict
Choose Outlook.com if you want email, calendar, task, and contact management in one place, with the option to add Microsoft 365 storage and desktop Office apps. The free plan is the strongest starting point for basic personal use; move to a paid tier when its ad-free service, cloud storage, or bundled apps are worth the recurring annual commitment. Look elsewhere if custom-domain email is essential.