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Unum Behavioral Health
Unum Group's 2022 ESG report lists its headquarters at 1 Fountain Square, Chattanooga, Tennessee 37402.
What it is
Unum Behavioral Health is a workforce mental health benefit for employers and plan administrators, offering employees personalized support while giving employers privacy-protected, aggregate visibility into program engagement and impact. Its mobile-friendly hub is available 24/7 and brings together articles, videos, webinars, activities, mental health communications, and live training. Self-paced programs address mindfulness, stress management, resilience, burnout, and grief or loss. Provider-led options include an eight-week coaching program with a certified coach and a 12-week treatment program with licensed therapist support. Guided Self-Therapy uses cognitive behavioral therapy tools and automated personalization to create individualized programs. The benefit can integrate with existing EAP and medical offerings. Employer reporting includes employee baselining and engagement levels, but does not identify individual use of support pathways. Unum says it does not provide medical care; treatment is delivered by licensed practitioners affiliated with a third-party partner. Pricing is on request. The service is available on Android, iOS, and web.
For and against
For
- Wellness hub is available 24/7.
- Includes coaching and licensed therapist support.
- Guided self-therapy personalizes CBT-based programs.
- Can integrate with EAP and medical benefits.
- Employer reporting is anonymous and aggregate.
Against
- Pricing is available on request.
- Treatment is provided by a third-party partner.
- Unum says it does not provide medical care.
The verdict
Unum Behavioral Health combines self-paced resources, guided therapy tools, coaching, and licensed therapist treatment in an employer benefit. Employers receive aggregate reporting, not individualized information about employee use.
Who it suits
It suits employers and plan administrators seeking a workforce mental health benefit with employee support and aggregate engagement reporting. Employees can access self-paced resources, coaching, and therapist-led treatment.
Plans and prices
Unum Behavioral Health
Limited number of therapist visits available · employer benefit; request a demo for details
Read 4 Oct 2026 · unum.com
On the record
- Audience
- The program is presented to employers and plan administrators as a workforce mental health benefit.unum.com · read 4 Oct 2026
- Benefit status
- Unum intends the solution to be offered as an EAP excepted benefit, while the plan sponsor remains responsible for applicable group health plan compliance.unum.com · read 4 Oct 2026
- Clinical delivery
- Unum says it does not provide medical care; treatment is provided by licensed practitioners affiliated with a third-party partner.unum.com · read 4 Oct 2026
- Company history
- Unum's history page says the company was founded in 1848.unum.com · read 4 Oct 2026
- Education
- The program includes a resource library with articles, videos, webinars and activities, plus mental health communications and live training.unum.com · read 4 Oct 2026
- Guided self-therapy
- Guided Self-Therapy uses evidence-based cognitive behavioral therapy tools and an automated personalization engine to create individualized programs.unum.com · read 4 Oct 2026
- Integrations
- The program can integrate with existing programs such as EAP and medical benefits.unum.com · read 4 Oct 2026
- Privacy
- Employers will not see individualized data about an employee's use of the program's support pathways.unum.com · read 4 Oct 2026
- Provider-led care
- Provider-led treatment includes an eight-week coaching program with a certified coach and a 12-week treatment program with licensed therapist support.unum.com · read 4 Oct 2026
- Purpose
- Unum Behavioral Health provides employees with personalized mental health support and gives employers privacy-protected visibility into utilization and impact.unum.com · read 4 Oct 2026
- Reporting
- Reporting includes employee baselining and engagement levels for solution components, with data reported anonymously and in aggregate.unum.com · read 4 Oct 2026
- Self-paced support
- Self-paced programs cover topics including mindfulness, stress management, resilience, burnout and grief or loss.unum.com · read 4 Oct 2026
- Wellness hub
- Its mobile-friendly mental wellness hub is available 24/7 and provides access to program resources.unum.com · read 4 Oct 2026
